Betty Ocegueda
Melrose Park,IL
Summary
Detail-oriented Payroll Processor specializing in payroll software, regulatory compliance, and data analysis for accurate, timely payroll delivery. Strong problem-solving, time management, and communication skills support effective collaboration with colleagues and external partners.
Overview
25
25
years of professional experience
Work History
Onsite Coordinator Mid Shift
Specialized Staffing Solutions, Inc.
Franklin Park, Illinois
2026.07 - Current
- Coordinated staffing schedules to ensure adequate coverage for client needs.
- Managed onboarding process for new hires, ensuring compliance with company policies.
- Ensured compliance with company policies and procedures at all times.
- Implemented safety protocols at all times while working onsite.
- Assisted in maintaining accurate records of employee attendance and assignments.
Caregiver
N/A
Melrose Park, Illinois
2025.10 - 2026.07
- Provided in-home care for my mother following her surgeries, assisting with daily activities and personal needs.
Payroll Processor
Bob Loquercio Auto Group
Bartlett, Illinois
2024.10 - 2025.10
- Processed payroll for 6 Hyundai dealerships across multiple states using Paycom, ensuring accuracy and compliance with state regulations.
- Processed payroll for employees across multiple departments within the auto group.
- Calculated paychecks with complex wage and hour calculations, ensuring timely and accurate compensation for all employees.
- Maintained and updated employee records, including salaries, deductions, garnishments, and bonuses, supporting efficient payroll processing.
- Responded to employee inquiries regarding paychecks and deductions promptly.
Payroll Processor
Crown Staffing, Inc.
Villa Park, Illinois
2010.03 - 2024.10
- Processed weekly payroll for 4 staffing agencies, ensuring timely and accurate payment to employees.
- Created and maintained comprehensive employee records for new hires, terminations, salary changes, and bonuses, supporting efficient HR operations.
- Coordinated multiple tasks simultaneously, consistently meeting payroll deadlines.
- Maintained accurate records of accounts receivable transactions weekly.
Life & Death Insurance Agent
Teleperformance USA
Oakbrook Terrace, IL
2004.02 - 2009.04
- Upsold life, death, and dismemberment insurance to clients through incoming calls in English and Spanish, enhancing client coverage options
- Answered calls in call center while upselling account care product to clients, improving customer satisfaction and retention
- Trained new staff on procedures and product knowledge, ensuring seamless integration into team
Receptionist
Westlake Hospital
Melrose Park, IL
2001.05 - 2004.01
- Welcomed patients and visitors to healthcare facility, creating a positive first impression.
- Coordinated patient appointments to maximize healthcare provider's time and enhance patient flow.
- Greeted patients and visitors warmly upon arrival at the healthcare facility.
- Delivered exceptional customer service while engaging with internal and external customers.
Education
Electrician Technician
RR Trade School
Melrose Park, IL 2026.06 - 2026.07
High School Diploma -
Proviso West High School
Hillside, ILDegree - Office Administration
Triton College
River Grove, ILSkills
- Payroll administration
- Paycom software
- Payroll processing
- Customer service
- Effective communication
- Team collaboration
- Microsoft Excel proficiency
- Time management
Languages
- English
- Spanish
Timeline
Onsite Coordinator Mid Shift
Specialized Staffing Solutions, Inc.
2026.07 - Current
Electrician Technician
RR Trade School
2026.06 - 2026.07
Caregiver
N/A
2025.10 - 2026.07
Payroll Processor
Bob Loquercio Auto Group
2024.10 - 2025.10
Payroll Processor
Crown Staffing, Inc.
2010.03 - 2024.10
Life & Death Insurance Agent
Teleperformance USA
2004.02 - 2009.04
Receptionist
Westlake Hospital
2001.05 - 2004.01
High School Diploma -
Proviso West High School
Degree - Office Administration
Triton College