Betty Perez
San Diego,CA
Summary
Results-driven Purchasing Agent and Assistant Manager with over 15 years of experience in Retail and Custodial services, specializing in vendor relationship management. Proven leadership in high-volume environments, enhancing customer service through effective training and support.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Custodian
UCSD
09.2024 - Current
- Performs skilled cleaning of College Residences / Dining Halls facilities, daily cleaning operations across campus facilities.
- Collaborated with facility management to address urgent repairs and improve overall campus environment.
- Operated floor scrubbers, carpet cleaners, and other specialized equipment as needed
- Trained new custodial staff on proper cleaning techniques, safety protocols, and company policies
- Consistently received positive feedback from building occupants regarding the cleanliness of their workspaces
- Collaborated with other custodial staff to complete large-scale cleaning projects efficiently and within deadlines.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash
- Managed waste disposal and dumper compacters in accordance with company policies
- Utilized specialized cleaning equipment and chemicals safely, enhancing operational effectiveness while minimizing risks.
Purchasing Agent
Access Medical
09.2022 - 06.2025
- Responsible for managing relationships with key manufacturers to maintain the quality of goods and timely delivery.
- Resolving purchasing issues/discrepancies.
- Maintaining and reviewing computerized records of items purchased, costs, and delivery time.
- Communicating with ATP sales teams on the status of their order.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
DME Specialist
At-Home Medical
01.2017 - 06.2025
- DME Specialist is comprehensive and tailored to meet each client’s needs
- Assembled and repaired durable medical equipment, enhancing functionality for patient use
- Collaborated with healthcare professionals to assess patient needs and recommend appropriate equipment solutions.
- Managed inventory levels of medical supplies, optimizing stock availability for timely service delivery
- Certified vein specialist and stocking fitter
- Provided exceptional customer service by greeting customers, answering questions, and resolving in-home issues or concerns
- Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
- Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
- Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
- Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
Assistant Manager
Big Lots
01.2006 - 07.2017
- Supervised staff performance, providing training and mentorship to improve service quality
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization
- Conducted weekly walk-through with store manager to discuss interior visual displays and store window presentation
Education
High School Diploma -
San Diego Community College
San Diego, CA12.2022
Skills
- Strong communication skills
- Reliability and punctuality
- Attention to detail
- Multitasking Abilities
- Basic computer literacy
- Pharmacy technician experience
- Time management
- Medical office experience
- Bilingual
- Team leadership experience
- Teamwork and collaboration
- Data entry - Data entry experience (1-2 years)
- Special education
Certification
- Food Handler Certification
- CPR Certification
- Certified Fitter
- Driver's License
Languages
Spanish
Timeline
Sr. Custodian
UCSD
09.2024 - Current
Purchasing Agent
Access Medical
09.2022 - 06.2025
DME Specialist
At-Home Medical
01.2017 - 06.2025
Assistant Manager
Big Lots
01.2006 - 07.2017
High School Diploma -
San Diego Community College