Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Betty Perez

San Diego,CA

Summary

Results-driven Purchasing Agent and Assistant Manager with over 15 years of experience in Retail and Custodial services, specializing in vendor relationship management. Proven leadership in high-volume environments, enhancing customer service through effective training and support.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Custodian

UCSD
09.2024 - Current
  • Performs skilled cleaning of College Residences / Dining Halls facilities, daily cleaning operations across campus facilities.
  • Collaborated with facility management to address urgent repairs and improve overall campus environment.
  • Operated floor scrubbers, carpet cleaners, and other specialized equipment as needed
  • Trained new custodial staff on proper cleaning techniques, safety protocols, and company policies
  • Consistently received positive feedback from building occupants regarding the cleanliness of their workspaces
  • Collaborated with other custodial staff to complete large-scale cleaning projects efficiently and within deadlines.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash
  • Managed waste disposal and dumper compacters in accordance with company policies
  • Utilized specialized cleaning equipment and chemicals safely, enhancing operational effectiveness while minimizing risks.

Purchasing Agent

Access Medical
09.2022 - 06.2025
  • Responsible for managing relationships with key manufacturers to maintain the quality of goods and timely delivery.
  • Resolving purchasing issues/discrepancies.
  • Maintaining and reviewing computerized records of items purchased, costs, and delivery time.
  • Communicating with ATP sales teams on the status of their order.
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.

DME Specialist

At-Home Medical
01.2017 - 06.2025
  • DME Specialist is comprehensive and tailored to meet each client’s needs
  • Assembled and repaired durable medical equipment, enhancing functionality for patient use
  • Collaborated with healthcare professionals to assess patient needs and recommend appropriate equipment solutions.
  • Managed inventory levels of medical supplies, optimizing stock availability for timely service delivery
  • Certified vein specialist and stocking fitter
  • Provided exceptional customer service by greeting customers, answering questions, and resolving in-home issues or concerns
  • Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
  • Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
  • Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
  • Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
  • Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers

Assistant Manager

Big Lots
01.2006 - 07.2017
  • Supervised staff performance, providing training and mentorship to improve service quality
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
  • Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies
  • Developed employee schedules based on business needs while optimizing staffing levels during peak hours
  • Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction
  • Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization
  • Conducted weekly walk-through with store manager to discuss interior visual displays and store window presentation

Education

High School Diploma -

San Diego Community College
San Diego, CA
12.2022

Skills

  • Strong communication skills
  • Reliability and punctuality
  • Attention to detail
  • Multitasking Abilities
  • Basic computer literacy
  • Pharmacy technician experience
  • Time management
  • Medical office experience
  • Bilingual
  • Team leadership experience
  • Teamwork and collaboration
  • Data entry - Data entry experience (1-2 years)
  • Special education

Certification

  • Food Handler Certification
  • CPR Certification
  • Certified Fitter
  • Driver's License

Languages

Spanish

Timeline

Sr. Custodian

UCSD
09.2024 - Current

Purchasing Agent

Access Medical
09.2022 - 06.2025

DME Specialist

At-Home Medical
01.2017 - 06.2025

Assistant Manager

Big Lots
01.2006 - 07.2017

High School Diploma -

San Diego Community College