Betty Pinckney
GREENWOOD,SC
Summary
Dynamic legal assistant with a proven track record at The Law Office of Matthew P. Pinckney, enhancing client communication and satisfaction through effective scheduling and file management. Skilled in Microsoft Office and fostering strong relationships, I excel in maintaining confidentiality while delivering exceptional service and support to clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Legal Assistant
The Law Office of Matthew P. Pinckney
03.2010 - Current
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Communicated pertinent information to clients via phone, email, and mail.
- Interviewed clients to obtain information relevant to cases.
CNA Mentor
Wesley Commons Health Care Center
01.2009 - 12.2009
- Promoted a positive work environment by fostering strong relationships among colleagues, leading to more effective teamwork and collaboration.
- Reduced patient anxiety levels through empathetic listening skills, open communication, and calming techniques tailored to individual needs.
- Upheld regulatory compliance within the facility by adhering to established policies, procedures, and best practices for patient care delivery.
- Expedited the recovery process for post-operative patients via diligent monitoring of vitals signs, wound care management, and timely medication administration.
Spanish Teacher
Mud Pies Creative Learning Center
08.2007 - 05.2008
- Used written exercises to test and develop reading and writing foreign languages.
- Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
Education
Associate of Science - Nursing Education
Piedmont Technical College
Greenwood, SC04-2012
Skills
- Scheduling/Planning
- Calendar management
- Client communication
- Microsoft office
- File organization
Accomplishments
- Translated [Number] legal and educational publications from Spanish to English and from English to Spanish.
- Acted as the lead Legal Assistant on multiple international asylum cases.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Notary Public – State Government or designated state authority.
Languages
Spanish
Timeline
Legal Assistant
The Law Office of Matthew P. Pinckney
03.2010 - Current
CNA Mentor
Wesley Commons Health Care Center
01.2009 - 12.2009
Spanish Teacher
Mud Pies Creative Learning Center
08.2007 - 05.2008
Associate of Science - Nursing Education
Piedmont Technical College
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