
Quality-oriented Registered Nurse with over 30 years of experience in nursing and successful in building relationships with patients. I am dedicated and compassionate with progressive career history in direct patient care, end of life and care coordination in SNF/LTC/HOSPICE environments. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Additional expertise includes case management and staff supervision. I was also a Team Manager for a hospice team.