Betty Whitfield
Wimauma,FL
Summary
Certified criminal justice expert with a wealth of experience in juvenile supervision, detention operations, community policing support, and residential treatment environments. Aspires to utilize over 20 years of comprehensive law enforcement, corrections, juvenile services, and investigative expertise to thrive as a Child Protective Investigator.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Eligibility Specialist I
Department of Children and Family
Sarasota, Florida
01.2026 - Current
- Reviewed applications for eligibility to receive supportive services.
- Assisted clients in understanding program requirements and benefits available.
- Maintained accurate records of client interactions and case information.
- Coordinated with team members to ensure timely processing of applications.
- Communicated effectively with clients regarding documentation needed for assessments.
- Analyzed client data to determine eligibility for various assistance programs.
- Researched regulatory changes affecting eligibility criteria and processes.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Reviewed applications to verify client information and resolve discrepancies.
- Processed client applications in accordance with established guidelines.
- Assisted clients with completing forms required for processing applications.
- Explained reasons behind application denials and recommended further action.
- Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
Master Control Operator
Wayne Halfway Home
Tampa, Florida
09.2024 - 12.2025
- Supervise youth residing in long-term residential behavioral and mental health programs.
- Monitor resident activities, ensure safety, enforce program rules, and support therapeutic goals.
- Conduct behavior assessments, document progress, and communicate with treatment teams.
- Provide crisis intervention and de-escalation for juveniles with behavioral and mental challenges.
Community Service Aide
Fort Myers Police Department
Fort Myers, Florida
11.2006 - 09.2024
- Conducted preliminary investigations into past-occurrence crimes, and processed crime scenes.
- Prepared detailed incident reports, documented evidence, and maintained the chain of custody.
- Performed victim follow-ups by phone and email to obtain additional case information.
- Utilized ELVIS, DAVID, FCIC, NCIC.
- Supported sworn officers with fieldwork, crime scene preservation, and community engagement.
Corrections Clerk
Lee County Sheriff's Department
Fort Myers, Florida
06.2005 - 04.2006
- Processed inmate bookings, property collection, documentation, and intake forms.
- Coordinated visitation schedules and liaised with bail bondsmen to arrange bail transactions.
- Ensured accurate data entry and maintained secure records within the detention facility.
Juvenile Detention Officer/ Supervisor
Department of Juvenile Justice
Naples, FL
09.2001 - 01.2005
- Supervised detained youth, and maintained facility safety, security protocols, and staff coordination.
- Conducted juvenile screening, intake processing, and behavioral assessments.
- Monitored living units, responded to incidents, and provided structured guidance to youth.
- Ensured compliance with state juvenile justice standards and facility operating procedures.
- JJIS systems for investigative and administrative tasks.
Education
Some College (No Degree) -
Tyler Texas College
Tyler, TXSkills
- Community outreach and engagement
- Evidence management and documentation
- Conflict resolution strategies
- Problem-solving techniques
- Regulatory compliance
- Team collaboration
- Behavioral assessment
- Crisis intervention skills
- Incident reporting
- Safety oversight
- Youth supervision and mentorship
Certification
Juvenile Justice Information System (JJIS)
Timeline
Eligibility Specialist I
Department of Children and Family
01.2026 - Current
Master Control Operator
Wayne Halfway Home
09.2024 - 12.2025
Community Service Aide
Fort Myers Police Department
11.2006 - 09.2024
Corrections Clerk
Lee County Sheriff's Department
06.2005 - 04.2006
Juvenile Detention Officer/ Supervisor
Department of Juvenile Justice
09.2001 - 01.2005
Some College (No Degree) -
Tyler Texas College