Betty Winkler
Redlands,CA
Summary
Dedicated and dependable professional with experience in security and tax office administration. Skilled in customer service, data entry, recordkeeping, handling confidential information, monitoring safety, and communicating professionally with the public and coworkers. Organized, detail oriented, and able to work effectively in fast-paced environments
Overview
4
4
years of professional experience
Work History
Tax Resource Assistant
Betty's Tax Service
Rialto, California
03.2023 - 03.2026
- Guided clients through tax-related inquiries and gathered necessary information for tax return preparation
- Ensured completeness and accuracy of documents, supporting efficient tax preparation process
- Organized, reviewed, and processed tax documents and records
- Facilitated collection of missing information and addressed client inquiries with professional communication
- Entered and maintained client information accurately while handling confidential financial documents
- Assisted with data entry, filing, scanning and maintaining organized client files
- Provided administrative support by managing office tasks efficiently.
Security Officer
Pacwest Security
Ontario, California
04.2022 - 02.2023
- Conducted regular patrols and security checks to identify suspicious activity, safety hazards, and potential security concerns
- Monitored assigned properties to ensure safety and security for employees, visitors, and clients
- Controlled access to restricted areas, verifying individuals to enhance property security
- Responded to incidents, emergencies, and security concerns while following procedures
- Documented incidents and prepared detailed reports to inform supervisors and management of security situations
- Communicated professionally with employees, visitors, and law enforcement.
Education
High School Diploma -
San Andreas High School
Highland, CA07-2021
Skills
- Document management
- Records management
- Confidential document handling
- Client relationship management
- Professional communication
- Customer support
- Attention to detail
- Time management
- Problem solving
- Critical thinking
- Team collaboration
- Ability to work under pressure
- CPR certified
Timeline
Tax Resource Assistant
Betty's Tax Service
03.2023 - 03.2026
Security Officer
Pacwest Security
04.2022 - 02.2023
High School Diploma -
San Andreas High School