Betty Zamora
Summary
Experienced Pharmacy Technician with 20 years in hospital pharmacy, specializing in pharmacy automation and inventory management. Expertise in leading BD Pyxis system implementations and optimizing workflows across multiple facilities. Proven track record of enhancing pharmacy efficiency and ensuring regulatory compliance through collaboration with pharmacy and nursing leadership.
Overview
19
19
years of professional experience
Work History
Prior Authorization Pharmacy Technician
Addeco
Jacksonville, Florida
11.2025 - 06.2026
- Reviewed prior authorization requests for accuracy and completeness.
- Communicated with healthcare providers to gather necessary documentation.
- Utilized pharmacy management software to process authorization requests.
- Evaluated insurance policies to determine coverage for medications.
- Collaborated with pharmacists to resolve authorization issues promptly.
- Maintained up-to-date knowledge of pharmacy regulations and guidelines.
- Documented interactions and outcomes in electronic health records accurately.
- Identified potential problems with submitted requests by verifying all information is accurate before sending out for review.
- Verified patient demographic and insurance information to ensure accuracy of prior authorization requests.
- Interpreted health plan benefits and coverage requirements related to prior authorization process.
- Assisted pharmacists in preparing medical records for submission to insurance companies for prior authorization approval.
- Processed incoming faxes for new prescriptions and prior authorization requests.
- Provided customer service support by responding promptly and professionally to inquiries from patients, physicians' offices, insurance companies. via phone or email.
Division Pharmacy Inventory and AutomatiTechnician
HealthTrust
Sugar Land, Texas
09.2018 - 09.2025
- Optimized Pyxis products across 24 facilities to enhance inventory management
- Conducted ongoing par assessments for each facility to ensure stock availability
- Monitored adherence to automation protocols to maintain operational standards
- Maintained inventory in compliance with corporate protocol
- Oversee new equipment purchasing, installation, and upgrades
- Provide training for Pyxis Med Stations/Anesthesia Systems
- Assisted in setting up centralized pharmacy distribution project
- Present process improvements on weekly division calls
Pharmacy Pyxis Coordinator
Memorial Hermann- Texas Medical Center
01.2017 - 09.2018
- Delivered training for Pyxis Med Stations/Anesthesia Systems to enhance user proficiency and safety
- Managed inventory in compliance with established protocols to support operational efficiency
- Conducted weekly and quarterly par assessments on station inventory to ensure optimal stock levels
- Prepared for Pyxis ES conversion by organizing resources and timelines
- Implemented all new equipment and relocations
- Liaised between pharmacy and nursing for automation
- Ensured proper and timely workflow among the technicians
Division Pharmacy Inventory and Automation Specialist
Parallon Business Solutions
Sugarland, Texas
05.2015 - 01.2017
- Oversee optimization of all Pyxis products for 13 facilities
- Conducted ongoing par assessments to ensure optimal inventory levels at each facility
- Ensure proper automation protocols are being followed
- Maintain appropriate inventory per corporate protocol
- Managed purchasing, installation, and upgrades of new equipment to enhance operational capabilities
- Provide training for Pyxis Med Stations/Anesthesia Systems
- Supported setup of centralized pharmacy distribution project and conducted follow-ups
- Presented process improvements on weekly division calls to drive collaborative decision-making
Pharmacy Technician Supervisor
Clear Lake Regional Medical Center
Webster, TX
05.2012 - 05.2015
- Streamlined Pyxis product functionality, improving user experience.
- Facilitated communication between pharmacy and nursing departments to optimize automation processes.
- Trained staff on Pyxis Med Stations and Anesthesia Systems to ensure proper usage.
- Ensure proper and timely workflow among the technicians
- Implement all new equipment and relocations
- Maintain appropriate inventory per protocol
- Perform weekly and quarterly par assessments on station inventory
- Perform monthly RxAuditor diversion investigations
Pharmacy Buyer
North Cypress Medical Center
Cypress, TX
07.2011 - 10.2012
- Managed inventory levels to ensure timely availability of essential supplies
- Placed and received medication and supplies orders to maintain stock levels
- Processed and logged invoices to ensure accurate financial records
- Process and track lost charges through Meditech and Pyxis
- Monitored interdepartmental charges for accurate billing
- Process Rasmas and manufacturer recalls
Pharmacy Technician
North Cypress Medical Center
Cypress, TX
07.2007 - 10.2012
- Executed Pyxis Med Station operations to ensure accurate medication dispensing
- Managed patient records and medication orders through Meditech software for streamlined pharmacy operations
- Compounding Sterile Products including Chemotherapy
- Process medication kits and trays
- Maintained quality and readiness of crash carts for emergency preparedness
- Implement all new equipment and relocations
- Designated for orientation and training of new technicians
Pharmacy Technician PRN
Foundation Surgical Hospital
Bellaire, TX
05.2010 - 01.2012
- Compounding Sterile Products
- Refilled and managed all Accudose Med Station activities to ensure medication availability and accuracy
- Assisted pharmacist in implementing protocols for improved workflow and patient safety
- Processed medication kits and trays to support timely and efficient patient care
- Perform billing procedures for charges and credits
- Answered incoming phone calls to assist customers with inquiries.
Pharmacy Technician in Training
CVS Pharmacy
Cypress, TX
05.2007 - 06.2007
- Pharmacy Technician (160 Hrs of Externship)
- Processed prescription orders and communicated with doctors' offices to verify medication details.
- Supported the pharmacist in daily operations, contributing to a smooth workflow.
- Provided timely and attentive service to customers, ensuring their needs were met effectively.
Education
Registered Pharmacy Technician -
Remington College
Houston, TX06-2007
Skills
- Medication Management
- Pharmacy Compliance
- Inventory management
- Automated Systems
- Pyxis Optimization
- Automated Dispensing Cabinets (ADC)
- Automation protocols
- Medication Distribution
- Workflow optimization
- Process Improvement
- Process optimization
- Data Analytics
- Project Coordination
Timeline
Prior Authorization Pharmacy Technician
Addeco
11.2025 - 06.2026
Division Pharmacy Inventory and AutomatiTechnician
HealthTrust
09.2018 - 09.2025
Pharmacy Pyxis Coordinator
Memorial Hermann- Texas Medical Center
01.2017 - 09.2018
Division Pharmacy Inventory and Automation Specialist
Parallon Business Solutions
05.2015 - 01.2017
Pharmacy Technician Supervisor
Clear Lake Regional Medical Center
05.2012 - 05.2015
Pharmacy Buyer
North Cypress Medical Center
07.2011 - 10.2012
Pharmacy Technician PRN
Foundation Surgical Hospital
05.2010 - 01.2012
Pharmacy Technician
North Cypress Medical Center
07.2007 - 10.2012
Pharmacy Technician in Training
CVS Pharmacy
05.2007 - 06.2007
Registered Pharmacy Technician -
Remington College