CHRISTELLE LACROIX
Miramar,FL
Summary
Experienced healthcare professional excelling in empathetic patient care and superior customer service. Demonstrates strong analytical and communication skills, ensuring effective collaboration in diverse settings. Efficiently manages multiple tasks with a focus on continuous improvement and team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Prior Authorization Pharmacy Technician
MedImpact
San Francisco, CA
05.2025 - Current
- Collaborated with physicians to gather clinical information for prior authorization submissions.
- Analyzed medical records to assess approval of authorization requests.
- Verified service providers' eligibility and compliance with authorization requirements.
- Contacted insurance carriers to secure prior authorization for tests and procedures.
- Utilized electronic submission methods to reduce turnaround time for prior authorizations.
Pharmacy Technician
Broward Health North Pharmacy
Pompano Beach, Florida
09.2022 - 01.2025
- Processed new patient medication orders and reorders with precision.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Cherokee Nation Hospital
Tahlequah, Oklahoma
04.2022 - 07.2022
- Coordinating and processing new patient medication orders and reorders
- Verifying and reactivating insurance benefits
- Translating and entering new or refill prescriptions into the pharmacy information system
- Communicating and collecting copay amounts
- (AGENCY)
FEMA
Philadelphia
02.2022 - 04.2022
- Assists with staff orientation to clinical investigational drug trials.
- Maintains information and assists in the record keeping related to clinical trials required by the study protocols.
- Files all paperwork pertaining to inventory control activities.
Skylakes Pharmacy
Klamath Falls, OR
01.2022 - 02.2022
- Assists the pharmacist in the processing and filling of prescriptions and medication/medical supply orders.
- Performs sales transactions and provides customers/patients with information about medications, health insurance, and other health care related services.
- Reviews and enters orders & patient information into the pharmacy computer system.
Pharmacy Technician
San Ysidro Urgent Care
San Diego, CA
12.2021 - 01.2022
- Accurate and timely preparation of medications which may include selection, labeling, repackaging, non-sterile compounding, and sterile compounding.
- Accurate and timely delivery of medications to the appropriate storage locations.
- Appropriately uses information systems, technology, and automation to complete assigned tasks.
Pharmacy Technician
Aventura Hospital
Aventura, FL
01.2019 - 03.2021
- Prepares, fills, receives, delivers, stocks, and restocks medication inventory and supplies for the pharmacy department and drug storage areas. Repackages bulk medications.
- Maintains and supports medication distribution systems and distribution channels, including automated dispensing cabinets, code carts, trays, and kits.
- Participate in sanitizing products and stocking the cleanroom.
Pharmacy Technician
Medica Pharmacy
Hallandale, FL
02.2018 - 12.2018
- Completes compounding and other pharmacy records as indicated.
- Weighs, measures, and mixes raw material ingredients, monitors agitation, heating and cooling temperatures, and other parameters to ensure finished batches of creams, gels, capsules, and tablets meet specifications.
- Prepares and generates batch for preparation of non-sterile mixtures.
Education
Associates in Science Degree - Occupational Therapy Assistant
Concorde Career Institute
Miramar, FL08.2021
Pharmacy Technician Diploma - undefined
Concorde Career Institute
Miramar, FL04.2018
Skills
- Drug information and management
- Home health and infusion
- Inpatient and outpatient care
- Infectious disease expertise
- Long-term care strategies
- Pain management techniques
- Pharmacy benefits management
- Retail pharmacy operations
- Psychiatric patient care
- Poison control and public health
- Pharmacy software proficiency
- Microsoft Office applications
- Spreadsheet analysis with Excel
- Presentation skills with PowerPoint
- Blister pack preparation
- Cart fill processes
- Critical care experience
- DME equipment handling
- Infusion pump systems
- Restocking legend and OTC items
- Retail compounding practices
- TPN preparation expertise
- Urological supply management
- Drug Information
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- HIPAA
- Pharmacy ethics
Certification
- FL Registered Pharmacy Tech # 78992 Expires: Dec 2027
- Oregon Pharmacy Tech # T-0028322 Expires: June,2027
- BLS (AHA) Expires: Jan, 2027
Timeline
Prior Authorization Pharmacy Technician
MedImpact
05.2025 - Current
Pharmacy Technician
Broward Health North Pharmacy
09.2022 - 01.2025
Cherokee Nation Hospital
04.2022 - 07.2022
FEMA
02.2022 - 04.2022
Skylakes Pharmacy
01.2022 - 02.2022
Pharmacy Technician
San Ysidro Urgent Care
12.2021 - 01.2022
Pharmacy Technician
Aventura Hospital
01.2019 - 03.2021
Pharmacy Technician
Medica Pharmacy
02.2018 - 12.2018
Associates in Science Degree - Occupational Therapy Assistant
Concorde Career Institute
Pharmacy Technician Diploma - undefined
Concorde Career Institute