Work History
Education
Skills
Affiliations
Timeline
Generic

BettyJane Iqbal

training Ambassador
Fort Worth,TX

Work History

Training Ambassador

Amazon
Dallas, Texas
10.2018 - 01.2025
  • Developed and implemented individualized academic plans for students.
  • Educated students on college admissions process and scholarship requirements.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Advised students on educational, career and social opportunities.

Manager Operations

Z & A Holdings
Waxahachie, Texas
8 2010 - 7 2018
  • Managed business documentation and updates with latest information.
  • Oversaw performance and quality of service for [15] employees when performing as manager on duty.
  • Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings.

Owner Operator

Suddle Inc
Cabot, Arkansas
3 2003 - 8 2010
  • Drove revenue growth by creating and utilizing strong marketing and promotions plans.
  • Started business on a strong foundation by creating and implementing a detailed business plan.
  • Oversaw day-to-day operations with effective standard procedures.
  • Controlled costs by keeping inventory in line with current needs.
  • Established transportation cost standards and economical shipping practices.

Manager Operations

KFC
Rodges, Arkansas
4 1998 - 3 2003
  • Managed business documentation and updates with latest information.
  • Directed receiving, storage and stocking areas.
  • Determined project schedules and maintained timeline with proactive adjustments to workflow.
  • Utilized strategic and forward-thinking business techniques to maximize turnover.
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.

Waitress

The Big Texan Steak Ranch & Brewery
Amarillo, TX
12 1996 - 3 1998
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Skillfully anticipated and addressed guests' service needs.
  • Delivered exceptional, friendly and fast service.
  • Performed additional tasks to keep the dining room running smoothly.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.

Manager

Hardees
Dalhart , Texas
8 1984 - 11 1996
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Oversaw a schedule of weekly projects and anticipated timelines for milestones as well as completion dates.
  • Prevented store losses using awareness, attention to detail and integrity.

Education

High School Diploma - business

Weedsport Junior-Senior High School
Weedsport, NY
09.1979 - 06.1983

Skills

  • Operations management
  • Client-focused
  • Results-oriented
  • Training and development
  • Financial records and processing
  • Quick learner
  • Excellent with kids 

Affiliations

National Association of Sales Professionals

Customer Service Institute of America

Member, Small Business Association (2008 - present)

Timeline

Training Ambassador

Amazon
10.2018 - 01.2025

High School Diploma - business

Weedsport Junior-Senior High School
09.1979 - 06.1983

Manager Operations

Z & A Holdings
8 2010 - 7 2018

Owner Operator

Suddle Inc
3 2003 - 8 2010

Manager Operations

KFC
4 1998 - 3 2003

Waitress

The Big Texan Steak Ranch & Brewery
12 1996 - 3 1998

Manager

Hardees
8 1984 - 11 1996

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BettyJane Iqbaltraining Ambassador