Betul Karagoz
Sugar Land,TX
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SAK Analyst
Solvent CyberSecurity
Fairfax, VA
02.2024 - Current
- Created and tracked incidents and requests through an integrated ServiceNow (SNOW) ticketing system, achieving a 95%+ ticket closure rate within SLA timelines.
- Conducted dynamic and static malware analysis using OSINT and paid tools, including sandboxing and IoC searches, contributing to a 30% reduction in malware-related incidents.
- Monitored and analyzed SIEM alerts via Splunk, identifying incidents for investigation, with an incident detection accuracy rate of 98% and a response time under 2 hours.
- Managed network security devices (firewall, IDS, IPS, and proxy) and network events, achieving a 99% incident resolution rate within the defined response time.
- Analyzed PCAP files using Wireshark, narrowing down anomaly traffic, and providing detailed reports, which resulted in a 20% faster remediation process for infected hosts.
- Researched and monitored the clear, deep, and dark web, detecting and mitigating cyber threats such as data breaches, leaked credentials, and malware, contributing to a 30% decrease in customer-related security incidents.
Technology Teacher
Harmony Public Schools
Houston, TX
08.2020 - 05.2023
- Assisted students in troubleshooting technical issues with their laptops or other devices used in class.
- Developed and implemented technology-based curriculum for students in grades 6-8.
Student Worker
North American University
Stafford, TX
08.2016 - 03.2020
- Created flyers and promotional materials for upcoming events using graphic design software.
- Managed social media accounts providing updates on upcoming events or activities happening on campus.
- Provided guidance to new students transitioning into college life through mentorship programs.
Education
Bachelor of Science - Chemistry
Yildiz Technical University
Istanbul,TurkeyBachelor of Science - Computer Science And Programming
North American University
Stafford, TXSkills
- Workflow Analysis
- Audit Support
- Regulatory Compliance
- Root Cause Analysis
- Information Gathering
- Risk Mitigation
Certification
▪ CompTIA Security+
▪ IBM Cybersecurity Analyst Professional Certificate
▪ Qualys Vulnerability Management
▪ Introduction to Microsoft Azure Cloud Services
▪ DDoS Attack by University of Colorado
Timeline
SAK Analyst
Solvent CyberSecurity
02.2024 - Current
Technology Teacher
Harmony Public Schools
08.2020 - 05.2023
Student Worker
North American University
08.2016 - 03.2020
Bachelor of Science - Chemistry
Yildiz Technical University
Bachelor of Science - Computer Science And Programming
North American University
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