Betul Dogru
Swedesboro
Summary
Experienced healthcare professional dedicated to compassionate patient care, medical imaging assistance, and administrative support. Detail-oriented and adaptable with excellent communication skills and a commitment to exceptional patient experiences. Proficient in healthcare technology systems and skilled at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Tech Aide
AMI @ Inspira
01.2025 - Current
- Assist Mammography, CT, and Ultrasound technicians with screening procedures, ensuring efficient patient flow
- Guide patients through pre-exam preparations, including history collection, pregnancy testing, and owning for imaging procedures
- Provide compassionate patient support, offering mobility assistance and addressing concerns to enhance patient comfort
- Facilitate patient transport between departments, ensuring timely and safe transitions
- Prepare, clean, and stock exam and changing rooms, maintaining a well - organized and fully supplied work environment
- Retrieve and organize prior imaging reports, CDs, and comparison studies to assist radiologists and technologists in accurate diagnosis
- Assist with registration and chart preparation, ensuring all patient information is up to date and accurate
- Process medical scripts, insurance verification, and scheduling assistance to support front desk operations
- Maintain strict HIPAA compliance and patient confidentiality while handling sensitive medical information
- Collaborate with radiologists, technologists, and administrative staff to improve workflow efficiency and patient satisfaction
Patient Care Technician
South Jersey Radiology
08.2023 - 01.2025
- Provide direct patient care and assist healthcare professionals in radiology procedures
- Ensure smooth and efficient patient transfers between departments
- Communicate radiologist instructions to patients and technologists for optimal imaging results
- Manage medical imaging systems, including PACS, Intergy, and PowerScribe
- Merge and organize studies in PACS while maintaining accurate patient records
- Retrieve and print films, coordinate with outside facilities for prior imaging and reports
- Maintain inventory by stocking and restocking exam rooms as needed
- Handle incoming and outgoing mail, courier services, and administrative correspondence
Front Desk Receptionist
For Eyes Optical
12.2023 - 07.2024
- Warmly welcomed patients and ensured a positive customer experience
- Managed a multi-line phone system, directing calls and taking messages professionally
- Scheduled and confirmed patient appointments, optimizing office workflow
- Verified insurance coverage and processed payments with accuracy
- Performed administrative duties, including data entry, filing, and document scanning
- Maintained up-to-date client records for efficient patient communication
Education
Associate of Science - Health Sciences
Rowan College of South Jersey
Sewell, NJ05-2024
Skills
- Proficient in Clear Communication
- Adaptability & Problem-Solving
- Prioritization and Time Management
- Attention to detail
- Adaptable in Fast-Paced Settings
- Commitment to Professionalism
- Emotional Intelligence & Patient comfort
- Data Entry & Administrative Support
Timeline
Tech Aide
AMI @ Inspira
01.2025 - Current
Front Desk Receptionist
For Eyes Optical
12.2023 - 07.2024
Patient Care Technician
South Jersey Radiology
08.2023 - 01.2025
Associate of Science - Health Sciences
Rowan College of South Jersey
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