Betzavee Lugo
Soledad,CA
Summary
Bring my experience and grow my current work experience in the hospital setting.
Professional with experience in consumer services, ready to make significant impact. Skilled in handling customer inquiries, resolving issues, and providing top-tier support. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Known for effective communication, problem-solving, and maintaining high standards.
Overview
8
8
years of professional experience
Work History
Consumer Services
Self Employed
Soledad, CA
07.2024 - Current
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer service.
- Collaborated with suppliers in development and implementation of improvement plans, promotional strategies, and customer services optimization.
- Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
- Provided accurate product information, ensuring customers made informed purchasing decisions.
Behavior intervention specialist
Soledad Unified school district
Soledad
09.2018 - 07.2024
- Work directly with all school age students in the special needs department. Help students with emotional, mental, and physical development in the general population school setting
Education
Associate of science - Rational and communication
Hartnell college
Salinas07-2018
Skills
- Bilingual Expert
- Great communication skills Experienced
- Office skills Experienced
- Janitorial Experienced
- Consumer disclosures
- School-based services
- Outreach services
- Consumer lending expertise
- File and print services
Interests
Soccer, dance, child development
Languages
Spanish
Native or Bilingual
Timeline
Consumer Services
Self Employed
07.2024 - Current
Behavior intervention specialist
Soledad Unified school district
09.2018 - 07.2024
Associate of science - Rational and communication
Hartnell college