Shift Leader at Baskin Robbins Ice Cream, good in bilingual communication and organization, ensured smooth operations by leading teams to excel in customer service and efficiency. Demonstrated flexibility and a fast-learning ability, significantly enhancing team performance and customer satisfaction. Excelled in multitasking and fostering a collaborative environment.
As a shift leader I was in charge of make sure the shift goes by smoothly. This included making sure everything was stocking, quickly and efficiently serving customers, handling cash/register, making sure other workers were doing their best, keeping our surroundings clean, and being more of a leader to my other coworkers. While also maintaining a happy environment for our customers.
Bilingual
Good Communicator
Organization
Flexibility
Fast Learner
Friendly