Summary
Overview
Work History
Education
Skills
Timeline
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Beulah Begay

Phoenix ,AZ

Summary

Dynamic professional with a proven track record in customer service and financial transactions, notably at Wells Fargo. Excelled in roles requiring outstanding communication and cash management skills, enhancing customer satisfaction and operational efficiency. Demonstrated ability to handle high-volume transactions and foster team collaboration. Achieved significant contributions to sales and customer service goals.

Overview

2016
2016
years of professional experience
2008
2008
years of post-secondary education

Work History

Appointment Setter

Sprouts Financial
08 2018 - 06 2024
  • Answered phone calls and answered questions from potential customers.
  • Utilized CRM system to track and manage leads, keeping appointments organized.
  • Set appointments with salespeople and potential customers.
  • Contributed to increased sales revenue by successfully securing meetings between potential clients and account executives.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Host

Dennys Restaurant
10.2011 - 08.2012
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Cashier

Ace Hardware
07 2018 - 08 2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Bank Teller

Wells Fargo
08.2012 - 05.2015
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients..
  • Received loan and utility payments, sending funds to correct destinations.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.

Education

High School Diploma -

Peoria Accelerated High School
06.2007

massage Therapy -

Kaplan College
06.2007

Skills

  • Outstanding Customer service skils
  • Cash counting
  • Outstanding communication Skills
  • Deposit and withdrawal management
  • Transaction processing
  • Financial services
  • Night and safe deposit procedures
  • Team player mentality
  • First Aid/CPR
  • Food Handlers perment
  • Able to lift 50 pounds

Timeline

Bank Teller

Wells Fargo
08.2012 - 05.2015

Host

Dennys Restaurant
10.2011 - 08.2012

Appointment Setter

Sprouts Financial
08 2018 - 06 2024

Cashier

Ace Hardware
07 2018 - 08 2018

High School Diploma -

Peoria Accelerated High School

massage Therapy -

Kaplan College

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Beulah Begay