Beverlie Alfred
Houston,TX
Summary
Resourceful Sales / Account / Project Manager with excellent client oversight, issue resolution, relationship-building expertise. Top sales knowledge with strong leadership skills leading to optimum results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Paul Davis Restoration of Greater Houston
Houston, TX
06.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks based on scope of work and goals.
- Established effective communication among team members for a successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed.
- Delivered exceptional customer service by addressing client concerns and meeting or exceeding expectations.
- Provided detailed project status updates to executive management.
Property Loss Consultant
Paul Davis Restoration of Greater Houston
Houston, TX
12.2019 - 06.2023
- Assessed damage from fires for business and residential clients to assist with insurance claims and repair process.
- Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
- Built strong relationships with clients, leading to repeat business and referrals for new projects.
- Utilized CRM systems to effectively track leads, conversions, sales data, and customer interactions.
- Secured contracts with clients for restorations sales.
Fire Restoration Sales
Quality Restoration Services
Houston, TX
04.2017 - 12.2019
- Contributed to the growth of the business through marketing strategies and client relationships.
- Customized proposals for clients, demonstrating a thorough understanding of their unique fire restoration needs.
- Led a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Analyzed market trends and competitor offerings to gain an edge in the industry.
- Resolved problems with customers to maintain relationships and encourage referrals.
Account Manager
IWV Media Group, Inc.
Houston, TX
09.2013 - 04.2019
- Successfully resolved escalated issues, preventing potential loss of valuable clients.
- Implemented strategies to increase revenue from existing national accounts through initiatives.
- Coordinated with producers to development content that meet investors' requirements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to event marketing, sales and brand promotion.
Education
Associate of Applied Science - Business Management
Lone Star College
Houston, TXPublic Adjuster - Insurance License 2660760 - Property Insurance
Texas Department of Insurance
Austin, TX09.2018
Skills
- MS Office
- CoreLogic / Luxor CRM
- Project Management
- Team Leadership
- Attention to Detail
- Client Relations
- Multitasker
Accomplishments
- Employee of the Year: Top Sales - Quality Restoration
- Platinum Award-Winning Producer - IWV Media Group, Inc.
Certification
- IICRC Certified in Fire & Smoke Restoration
Timeline
Project Manager
Paul Davis Restoration of Greater Houston
06.2023 - Current
Property Loss Consultant
Paul Davis Restoration of Greater Houston
12.2019 - 06.2023
Fire Restoration Sales
Quality Restoration Services
04.2017 - 12.2019
Account Manager
IWV Media Group, Inc.
09.2013 - 04.2019
Associate of Applied Science - Business Management
Lone Star College
Public Adjuster - Insurance License 2660760 - Property Insurance
Texas Department of Insurance