Beverlie Alfred
Houston,TX
Summary
Resourceful Sales / Account / Project Manager with excellent client oversight, issue resolution, relationship-building expertise. Top sales knowledge with strong leadership skills leading to optimum results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Paul Davis Restoration of Greater Houston
06.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks based on scope of work and goals.
- Established effective communication among team members for a successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed.
- Delivered exceptional customer service by addressing client concerns and meeting or exceeding expectations.
- Provided detailed project status updates to executive management.
Property Loss Consultant
Paul Davis Restoration of Greater Houston
12.2019 - 06.2023
- Assessed damage from fires for business and residential clients to assist with insurance claims and repair process.
- Ensured compliance with state regulations, maintaining a current understanding of industry laws and best practices.
- Built strong relationships with clients, leading to repeat business and referrals for new projects.
- Utilized CRM systems to effectively track leads, conversions, sales data, and customer interactions.
- Secured contracts with clients for restorations sales.
Fire Restoration Sales
Quality Restoration Services
04.2017 - 12.2019
- Contributed to the growth of the business through marketing strategies and client relationships.
- Customized proposals for clients, demonstrating a thorough understanding of their unique fire restoration needs.
- Led a team of inside sales representatives, ensuring consistent achievement of sales goals.
- Analyzed market trends and competitor offerings to gain an edge in the industry.
- Resolved problems with customers to maintain relationships and encourage referrals.
Account Manager
IWV Media Group, Inc.
09.2013 - 04.2019
- Successfully resolved escalated issues, preventing potential loss of valuable clients.
- Implemented strategies to increase revenue from existing national accounts through initiatives.
- Coordinated with producers to development content that meet investors' requirements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to event marketing, sales and brand promotion.
Education
Associate of Applied Science - Business Management
Lone Star College
Houston, TXPublic Adjuster - Insurance License 2660760 - Property Insurance
Texas Department of Insurance
Austin, TX09.2018
Skills
- MS Office
- CoreLogic / Luxor CRM
- Project Management
- Team Leadership
- Attention to Detail
- Client Relations
- Multitasker
Accomplishments
- Employee of the Year: Top Sales - Quality Restoration
- Platinum Award-Winning Producer - IWV Media Group, Inc.
Certification
- IICRC Certified in Fire & Smoke Restoration
Timeline
Project Manager
Paul Davis Restoration of Greater Houston
06.2023 - Current
Property Loss Consultant
Paul Davis Restoration of Greater Houston
12.2019 - 06.2023
Fire Restoration Sales
Quality Restoration Services
04.2017 - 12.2019
Account Manager
IWV Media Group, Inc.
09.2013 - 04.2019
Associate of Applied Science - Business Management
Lone Star College
Public Adjuster - Insurance License 2660760 - Property Insurance
Texas Department of Insurance
Similar Profiles
Naomi ValdezNaomi Valdez
Customer Service Coordinator at Paul Davis Restoration of Greater VancouverCustomer Service Coordinator at Paul Davis Restoration of Greater Vancouver
Casey HessCasey Hess
Project Manager at Paul Davis Restoration of Greater BirminghamProject Manager at Paul Davis Restoration of Greater Birmingham
Veronica SmithVeronica Smith
Project Coordinator at Paul Davis Restoration of Greater PhoenixProject Coordinator at Paul Davis Restoration of Greater Phoenix