Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Beverly Balbin

Bronx,NY

Summary

Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Caregiver

Amazing Home Care
Bronx, NY
10.2021 - Current
  • Monitored patient schedules, including doctor appointments, exercise routines, medication schedules and recreation
  • Followed best practices for patient care and home regulations, ensuring patient safety with 0 incident report
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Hospital Care Investigator

Bellevue Hospital Center
New York, NY
09.2018 - 09.2021
  • Screened uninsured hospital patients to determine eligibility via Marketplace.
  • Securing prior authorization; Infusion, MRI, PET CT and oral medications.
  • Documented all communication with applicants and inputted information into system using EPIC.
  • Scheduled appointments with applicants to gather information and explain benefits processes.

Pharmacy Technician Trainee

SJS Pharmacy
Bronx, NY
02.2018 - 09.2018
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.

Santander Bank

Collections Representative
San Juan, PR
05.2008 - 11.2017
  • Successfully negotiated payment plans with delinquent customer on 80% of a calls made, exceeding company average.
  • Processed payments and applied to customer balances.
  • Trained new team members on scripts, company services and collection strategies.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Education

Banking And Financial Operations -

MBTI Business Training Institute
San Juan, PR
04.2008

Skills

  • HIPAA Compliance
  • Dependable and Responsible
  • Multitasking and Organization
  • Financial Assistance
  • Program Eligibility
  • Data Entry Software
  • Outpatient Procedures
  • Insurance Authorizations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Caregiver

Amazing Home Care
10.2021 - Current

Hospital Care Investigator

Bellevue Hospital Center
09.2018 - 09.2021

Pharmacy Technician Trainee

SJS Pharmacy
02.2018 - 09.2018

Santander Bank

Collections Representative
05.2008 - 11.2017

Banking And Financial Operations -

MBTI Business Training Institute
Beverly Balbin