Beverly Broschinski
Sugar Grove,NC
Summary
Environmental service with strong background in maintaining clean and sanitary environments. Successfully implemented efficient cleaning protocols, ensuring high standards of hygiene. Demonstrated effective time management and attention to detail in all tasks.
Overview
32
32
years of professional experience
Work History
Environmental Services Housekeeper
Appalachian State
Boone, NC
08.2016 - Current
- Maintained cleanliness in high-traffic areas, ensuring a safe environment for students and staff.
- Operated cleaning equipment effectively to uphold sanitation standards across campus facilities.
- Collaborated with team members to execute daily cleaning schedules efficiently and thoroughly.
- Conducted routine inspections of equipment and supplies, identifying needs for replenishment or repair.
- Coordinated with maintenance teams to address facility issues promptly, minimizing disruptions for occupants.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to students and facility.
- Contributed to positive student experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Moved chairs, desks, and around rooms to clean behind and underneath furniture.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Cleaned elevators, glass, and entryways in public areas.
- Documented and reported necessary facility and building repairs observed.
- Operated electronic backpack vacuums and floor sweepers, scrubbers stripped waxed floor
- Run burnisher, buffer I-mop carpet cleaner, kaivac
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Owner/Operator
Self
Sugar Grove, NC
06.1994 - 07.2016
- Oversaw quality assurance processes, maintaining high standards in customer service.
- Oversaw financial management, including payroll, budgeting, purchasing supplies
- Scheduled maintenance opening homes in spring and winterize for winter.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and mentored staff to foster skill development and high performance standards.
Education
High School Diploma -
Watuaga High School
Boone, NCSkills
- Cleaning and sanitizing
- Cleaning techniques
- Vacuuming and sweeping, mopping
- Window Cleaning
- Team collaboration
- Dusting furniture
- Hazardous chemical training
- Equipment inspection
- Commercial equipment operations
- Customer service
- Problem-solving
- Time management
- Restroom sanitation
- Supply inventory management
Timeline
Environmental Services Housekeeper
Appalachian State
08.2016 - Current
Owner/Operator
Self
06.1994 - 07.2016
High School Diploma -
Watuaga High School