Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
15
15
years of professional experience
Work History
Paraprofessional - Remote
Children 1st LLC
07.2022 - Current
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Assisted with onboarding new clients and securing paperwork completion.
Enhanced client experience by providing detailed information and assistance as needed.
Primary Caregiver
Veterans Administration Primary Family Care
07.2022 - 08.2024
Coordinated and transported patient to medical appointments to ensure timely visits with healthcare providers.
Advocated for patient needs within the healthcare system, ensuring access to necessary resources such as therapy services or specialist referrals
Implemented structured routines that fostered stability while allowing flexibility in meeting patient's unique preferences
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Continuously updated caregiving knowledge through ongoing professional development and training opportunities.
Landscape Gardener
Johnson Designs
06.2019 - 10.2023
Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
Increased client satisfaction by providing personalized gardening solutions tailored to their needs
Improved plant health and growth with thorough soil preparation, fertilization, and irrigation techniques.
Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, or targeted herbicide applications as needed.
Coordinated with other landscaping professionals to improve outdoor areas.
Case Manager
Indiana Department of Child Services
10.2021 - 07.2022
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Healthy Start Internship
Centerstone Of Indiana
10.2020 - 05.2021
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Participated in workshops and presentations related to projects to gain knowledge.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Prepared project presentations and reports to assist senior staff.
Project Manager
FIREMASTERS
03.2010 - 07.2019
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
Sales Representative/Operations Manager at Air 1st Heating And Cooling, LLC.Sales Representative/Operations Manager at Air 1st Heating And Cooling, LLC.