Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Crowley-Johnson

Milwaukee,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Homer Maker

Home
Milwaukee, WI
01.2006 - 05.2023
  • She presented clean and sanitized vehicles to customers for utmost satisfaction.
  • Assisted my husband in making sure the house was cleaned and dinner was completed by the time my husband got home from work.
  • Laundry
  • Grocery shopping for the house.

Customer Service Representative

Milwaukee Journal Sentinel
Milwaukee, WI
07.2003 - 02.2006
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.

Childcare Assistant

Work/Cook
Milwaukee, WI
02.2001 - 07.2003
  • Recorded child behavior, food and medication information for supervisors.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Supported children's emotional and social development with one-on-one attention.
  • Collaborated daily with classroom teachers to keep activities running smoothly.

Dispatcher

Taxi Cab
Milwaukee, WI
01.2000 - 02.2001
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.

Education

GED -

Corne Stone Presbyterian
Milwaukee, WI
04-1988

Skills

  • Collaboration
  • Relationship Building
  • Excellent Communication
  • Cultural Awareness
  • Quality Assurance
  • Task Prioritization

Timeline

Homer Maker

Home
01.2006 - 05.2023

Customer Service Representative

Milwaukee Journal Sentinel
07.2003 - 02.2006

Childcare Assistant

Work/Cook
02.2001 - 07.2003

Dispatcher

Taxi Cab
01.2000 - 02.2001

GED -

Corne Stone Presbyterian

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Beverly Crowley-Johnson