Summary
Work History
Education
Skills
Certification
References
Timeline
Generic
Beverly F Barber-Jones

Beverly F Barber-Jones

Logistics
Buford,GA

Summary

My objective is to secure and grow with an organization. That will foster, career opportunities and advancement. I am bringing solid customer-related experience, over a twenty-plus-year career in the Customer-Relations and transportation industry. I work well as a Team member, I have problem-solving and multitasking abilities. I Communicate well with fellow workers to maintain smooth daily operations. Though I have spent a vast amount of time in the transportation Industry, I have continued to use customer relations skills learned before working in transportation.

Work History

Yard Hostler Driver

Boone Logistics
Jacksonville, FL
10.2022 - Current
  • Conducted daily checks on vehicles before shift start to identify mechanical defects.
  • Monitored vehicle performance to ensure proper functioning during operations.
  • Maintained communication with the shipping office regarding load status or other changes in the schedule
  • Adhered to safety regulations in order to prevent any accidents or injuries.
  • Executed dock operations by switching trailers and equipment to and from docks.
  • Initiated yard checks to maintain inbound and outbound dock and staging areas.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Lease Operator truck driver

Dart Trucking Company
Eagan, MN
11.2017 - 02.2020
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Maximized load safety by balancing, securing, and weighing products.
  • Verified contents of inventory loads against Bills of Lading.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Managed day-to-day business operations.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Prepared annual budgets with controls to prevent overages.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Education

Coursea
08-2022

High School Diploma -

Warren Township Highschool
Gurnee, IL
06-1983

Some College (No Degree) - Business Administration And Management

University of Phoenix
Tempe, AZ

Skills

  • Data Entry
  • Customer Relations
  • Logistics Planning
  • Critical Thinking
  • Detailed Oriented
  • Equipment Operation
  • Calm Under Pressure
  • Flexible and Adaptable
  • Written Communication
  • Conflict Resolution
  • Coupling and Uncoupling
  • Fluent in English
  • Time Management
  • Computer Literate

Certification

Technical Support Fundamental

Bits and Bytes of computer networking

References

References available upon request.

Timeline

Yard Hostler Driver

Boone Logistics
10.2022 - Current

Lease Operator truck driver

Dart Trucking Company
11.2017 - 02.2020

Coursea

High School Diploma -

Warren Township Highschool

Some College (No Degree) - Business Administration And Management

University of Phoenix

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Beverly F Barber-JonesLogistics