Beverly Kerr
Wilmington,NC
Summary
Hardworking, compassionate job seeker, with over 30 years experience in the medical field from management, scheduling, prior authorizations as well as a certified radiology coder. Searching for a place of employment that values the patients/ clients as well as the staff.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pre-Clearance Manager
J Arthur Dosher Memorial Hospital
2022.05 - 2024.02
- Participated with revenue cycle management, and independently, in developing and designing work flows to optimize efficiency and effectiveness in Pre-Clearance department
- Managed and implemented work flows to improve productivity, maximize cash flow, and assist in reduction of denial(s) within revenue cycle- through front end pre-registration functions
Central Scheduling Manager
J Arthur Dosher Memorial Hosptial
- Dual position- assumed responsibility for scheduling department November 2022
- Improved overall department efficiency with development of comprehensive staff training programs and resources.
- Acted as liaison between central scheduling and other departments to ensure seamless coordination of appointments, resource allocation, and patient care.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Care Coordinator
J Arthur Dosher Memorial Hospital
2016.05 - 2022.05
- Implemented prior authorization pilot program for diagnostic imaging for all of hospital clinic locations. Also verified all incoming diagnostic imaging procedures from outside entities had adequate documentation/authorization to perform study
- Assessed and obtained authorizations for inpatient admissions to facility
- Oversaw radiology schedulers
- Scheduled/ verified authorizations orthopedic surgical procedures
Accounts Receivable Coordinator
Delaney Radiologists
2007.05 - 2016.05
- Consisted of month end spreadsheets, monthly contract billing invoices, contract charge posting
- Processed claims daily, released in timely manner. Printed and distributed HCFA's to employees for review. Verified EDI reports and statements
- Tracked and sent monthly emails to area hospitals regarding incorrect information which led to denials and write-offs
- Downloaded hospital demographics and charges daily
- Backed up coders
- Managed unlisted referring MD's in billing system to avoid denials
- Assisted with Cisco phone maintenance
Patient Representative Supervisor
Delaney Radiologists
- Supervised patient representatives at 3 locations
- Managed patient flow and provided excellent patient care
Radiology Scheduler
New Hanover Medical Group
2005.03 - 2007.05
- Scheduled echo-vascular procedures for multiple locations and distributed reports to providers
- Informed patient of exam preparations
- Maintained patient flow
Receptionist Trainer
New Hanover Medical Group
- Provided one on one training for all new receptionist-included teaching computer skills, how to enter demographics, insurance information, etc. Onsite training at location where employee was assigned.
- Created and maintained receptionist training manual
Education
Part Time
Cape Fear Community College
Wilmington, NCHigh School Diploma -
New Hanover High School
Wilmington, NC06.1988
Skills
- Multi-tasking
- Compassionate
- Organized
- Detail Oriented
- Planning and Prioritization
- Telephone Etiquette
- Medical Terminology
- Problem Solver
- Timesheet Management
- Quick Learner
- Work Ethic
- Verbal and written communication
Certification
- Radiology Certified Coder (RCC)
- Certificate #200108898
Timeline
Pre-Clearance Manager
J Arthur Dosher Memorial Hospital
2022.05 - 2024.02
Care Coordinator
J Arthur Dosher Memorial Hospital
2016.05 - 2022.05
Accounts Receivable Coordinator
Delaney Radiologists
2007.05 - 2016.05
Radiology Scheduler
New Hanover Medical Group
2005.03 - 2007.05
Central Scheduling Manager
J Arthur Dosher Memorial Hosptial
Patient Representative Supervisor
Delaney Radiologists
Receptionist Trainer
New Hanover Medical Group
Part Time
Cape Fear Community College
High School Diploma -
New Hanover High School
- Radiology Certified Coder (RCC)
- Certificate #200108898
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