Beverly Krzywicki
Turnersville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Medical Record Custodian
FYI Healthserve
Philadelphia, PA
01.2000 - 04.2012
- Organized and maintained electronic medical records to ensure accuracy and compliance with regulations.
- Processed patient information requests in accordance with HIPAA guidelines, enhancing confidentiality.
- Assisted in training new staff on record management procedures and software systems.
- Implemented improvements to filing systems, increasing retrieval efficiency for patient data.
- Managed electronic health record systems ensuring compliance with regulations.
- Oversaw medical records organization, maintaining accuracy and confidentiality standards.
- Implemented efficient filing systems to streamline accessibility of patient information.
- Trained staff on proper handling and storage of sensitive medical documents.
- Collaborated with healthcare providers to resolve discrepancies in patient records.
- Developed policies for record retention and destruction in accordance with legal requirements.
- Led initiatives to enhance data security measures protecting patient information from breaches.
- Provided exceptional customer service when assisting patients with inquiries about their personal health data stored within the facility''s databases.
- Supported efforts to improve overall patient satisfaction by providing accurate, up-to-date health information when required for continuity of care.
Owner/Operator
Blush Hair Salon
Philadelphia, PA
01.2005 - 04.2008
- Managed day-to-day salon operations, ensuring smooth workflow and client satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
- Trained and mentored staff on customer service excellence and salon best practices.
- Oversaw inventory management, sourcing quality products to meet client needs efficiently.
- Established strong relationships with clients, fostering loyalty through personalized service experiences.
- Coordinated scheduling for staff and appointments, optimizing resource allocation for peak times.
- Ensured compliance with health and safety regulations, maintaining a safe environment for clients and staff.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Managed daily salon operations, ensuring exceptional customer service and team collaboration.
- Implemented marketing strategies to enhance brand visibility and attract new clientele.
PECO Meter Reader
PECO Electric Company Contractor
Philadelphia, PA
01.1996 - 06.1999
- Collected and recorded meter readings accurately to ensure billing accuracy.
- Conducted visual inspections of meters and surrounding areas for safety compliance.
- Responded to customer inquiries regarding meter readings and service issues effectively.
- Maintained detailed logs of readings and reported discrepancies promptly to management.
- Collaborated with field teams to improve efficiency in meter reading processes.
- Conducted accurate readings of electric meters to ensure precise billing and service delivery.
- Collaborated with utility technicians to resolve discrepancies in meter data and service issues.
- Maintained detailed records of meter readings and service requests for operational efficiency.
- Implemented process improvements that enhanced accuracy of meter data collection and reporting.
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Education
High School Diploma -
Archbishop Ryan High School
Academy Road, Philadelphia Pa.191061991
Skills
- HIPAA compliance
- Patient confidentiality
- Office administration
- Microsoft office
- Document scanning
- File maintenance
- Records management
- Health information systems
- Information security
- Customer service
- HIPAA regulations
- Written and verbal communication
- File organization
- Data entry
- Medical terminology
- Paperwork processing
- Medical records management
- Filing systems expertise
- Health information management
- Work well independently
- Scanning and imaging software
- Release of information paperwork
- Patient inquiries
- New patient chart preparation
- Teamwork
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Medical documentation
- Patient data confidentiality
Timeline
Owner/Operator
Blush Hair Salon
01.2005 - 04.2008
Medical Record Custodian
FYI Healthserve
01.2000 - 04.2012
PECO Meter Reader
PECO Electric Company Contractor
01.1996 - 06.1999
High School Diploma -
Archbishop Ryan High School