Summary
Overview
Work History
Education
Skills
Affiliations
Presentations
Degrees
Posterpresentations
Structuralheartaccomplishments
Research
Awards
Publications
Timeline
Generic

Beverly Mendes

Plymouth,MA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

35
35
years of professional experience

Work History

Structural HeartCoordinator

Boca Raton Regional Hospital
12.2015 - 06.2021
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.

Structural Heart Program Coordinator

Boca Raton Regional Hospital
12.2015 - 06.2021
  • Performed comprehensive physical examinations
  • Ordered and interpreted diagnostic testing.
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
  • Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
  • Discussed care plans with patients and explained test results and proper use of medications.
  • Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
  • Collaborated with interdisciplinary team members to optimize patient care and streamline processes.
  • Maintained thorough documentation of all clinical encounters, adhering to HIPAA regulations while facilitating clear communication among team members.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Developed strong relationships with local specialists to facilitate seamless referral processes when advanced care was required for patients'' wellbeing.
  • Coordinated with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions

Structural Heart Program Coordinator

Hartford Hospital
01.2012 - 11.2015
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.
  • Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.

Cardiac Catheterization Lab Nurse Practitioner

Hartford Hospital
01.2000 - 11.2015

Ventricular Assist Device Coordinator Nurse Practitioner

Hartford Hospital
01.2010 - 01.2012

Senior Cardiac Lab Nursing Supervisor

Hoag Memorial Medical Center
01.1991 - 01.1995

Cardiac Lab Manager

Saint Mary Medical Center
01.1986 - 01.1991

Education

PhD in Nursing -

Rocky Mountain University
Provo, UT
01.2009

Nurse Practitioner Post-Master's Certificate -

University of Connecticut
Storrs, CT
01.2001

Master of Science - Nursing

University of Phoenix
Costa Mesa, CA
01.1994

Bachelor of Science -

Saint Joseph's College
North Windham, ME
01.1975

Diploma in Nursing -

Whidden Memorial Hospital School of Nursing
Everett, MA
01.1973

Skills

  • Program Development
  • Multidisciplinary Team Coordination
  • Patient Navigation
  • Communication
  • Patient /Family Education
  • Health Promotion
  • Pre and Post Procedure Assessments

Affiliations

  • Member, Rocky Mountain University Alumni
  • Member, University of Connecticut School of Nursing Alumni
  • Member, Connecticut Eastern Region of Nurse Practitioner Association
  • Member of International Consortium of Circulatory Clinicians
  • Member of International Society for Transplant and MCS
  • Eastern Region TAVR Coordinator Alliance
  • Clinical Preceptor, Adult Nurse Practitioner Program, Quinnipiac College
  • Clinical Preceptor Master of Nursing Students / APRN Students University of Connecticut and Florida Atlantic University.

Presentations

  • Aortic Stenosis Old Disease New Treatments. Boca Raton Regional Hospital Nursing Grand Rounds April 2017.
  • Multiple inservices provided to clinical units, diagnostic modality departments, physician offices centered on TAVR screen process, pre-op evaluation and post follow up care, research protocols for Medtronic Core Valve Trials.
  • Comprehensive Overview of TAVR & Key Elements of Patient Care Genesis Rehab multisite attendance. (2012-2013).
  • Diagnostic Modality Testing and Screen Process for TAVR candidates. Cop resented Midstate Medical Center Cardiology Grand Rounds. (2012)
  • Expanded VAD continuum of care to LATC Facilities: Transitioned two LATC facilities HSC and Gaylord for LVAD patient acceptance. Fostered educational sessions and on site training in VAD clinic and B9E units.
  • VNA Education Outreach Expansion: Provided VAD device management and Drive Line Site Care presentation to over200 VNA nurses in the state of CT.
  • EMS Education Outreach Expansion: Co-presented in the first EMS VAD Education Simulation Course in the nation and state of CT.
  • Discharge Dilemmas in LVAD Patients. Ethics Forum. Hartford Hospital (2011).
  • LVAD Awareness Emergency Device Management. Radiology Department Monthly Conference. ERC Hartford Hospital (2011).
  • LVAD Device and Emergency Management. State of Ct Cardiac Rehabilitation Nursing Annual Conference. American Heart Association. Wallingford, Ct (2011).
  • Heart Failure Devices. Break Out Session.Hartford Hospital 8th Annual Heart Rhythm Symposium. Bridging Electrophysiology & Heart Failure (2011).
  • Gender Specific Outcomes for Women with Heart Disease. (2010) Sigma Theta Tau International 40th Biannual Convention Indianapolis, Indiana.
  • Phenomena of Inner Strength in Women Post Myocardial Infarction Coronary Stent Placement: A Grounded Theory Study. (2010) State of Nursing Science Research Congress Washington, DC.
  • Presentation Phenomena of Inner Strength in Women Recovering Post Myocardial Infarction Coronary Stent Placement. Evidence-Based Guidelines for Newly Developed Chest Pain Unit. (2007). Hartford Hospital Cardiology Nursing Symposium.
  • Women and Heart Disease and Future Directions. (2007). Hartford Hospital Cardiovascular Nursing Symposium. Gender Difference or Gender Bias: Women and Heart Disease-Phenomena of Inner Strength in Women Post-Myocardial Infarction. (2007).
  • International Institute of Qualitative Methodology 8th Advances in Qualitative Methods International Conference, Banff, Canada.
  • Hyperglemic Control in Patients Undergoing Diagnostic and Interventional Procedures. (2007). Hartford Hospital Cardiology Conference.
  • Evidence-Based Guidelines and Hyperglycemic Control for Cardiac Interventional Procedures. (2007). Co-presenter break-out session. Connecticut Nurses Research Alliance Conference.
  • Evidence-Based Guidelines for Newly Developed Chest Pain Unit. (2006). Co-presenter. Doctoral nursing evidence-based project presentation. First Annual Evidence-Based Practice Conference. Rocky Mountain University of Health Professions. Provo, UT.
  • Drug Eluting Stents, Acute Myocardial Infarction Treatment Protocols. (2006). Critical Care Nurses Northern Chapter Meeting, University of Connecticut Medical Center, Farmington, CT.

Degrees

  • PhD
  • MSN
  • APRN-BC

Posterpresentations

  • Phenomena of Inner Strength in Women Recovering Post Myocardial Infarction Coronary Stent Placement. (2010). Texas Women's University, Dallas, Texas Scientific Poster.
  • Cardiac Catheterization Lab Quality Improvement: Integrating Evidence-Based Guidelines to Reduce Door-to-Balloon Times in ST-Segment Elevation Myocardial Infarction. (2008). 7th Annual Summer Institute on Evidence-Based Practice, San Antonio, TX.
  • Transition of Care: Evidence-Based Approach for Improving Glycemic Control for Patients Undergoing Cardiac Catheterization. (2007). 6th Annual Summer Institute on Evidence-Based Practice, San Antonio TX.
  • Cardiac Catheterization Lab Quality Improvement: Implementing Evidence-Based Guidelines to Reduce Door-to-Balloon Times in ST-Segment Elevation Myocardial Infarction. (2007). Connecticut Nursing Research Alliance Conference, Hartford, CT.
  • Quality Improvement: Evidence-Based Approach for Improving Glycemic Control for Patients Undergoing Cardiac Catheterization. (2006). Connecticut NursingResearch Alliance Conference.
  • Evidence-Based Guidelines for Newly Developed Chest Pain Center. (2006). First Annual Evidence-Based Practice Conference, Rocky Mountain University of Health Professions, Provo, UT.
  • Transition to an Evidenced-Based Practice Guideline in a Newly Developed Unit-Based Chest Pain Center. (2005). 4th Annual Summer Institute on Evidence-Based Practice, San Antonio, TX.

Structuralheartaccomplishments

  • Achieved excellence in coordination and collaboration for extreme risk, high-risk patient population throughout the care trajectory. Ensured optimization of the patient's clinical, functional, and psychosocial status throughout their journey of care by ongoing surveillance.
  • Coordinated extreme risk, high-risk, moderate risk patient populations with advanced heart failure, multivalvular disease, coronary heart disease with multiple comorbidities by multidisciplinary approach, ensuring best practice patient navigation triage.
  • Optimized patient assessments by the following: clinical triage, wait list management, direct communication with referring physicians, CV Surgeons and TAVR team physicians on a daily basis.
  • Shaped patient workflow plans to meet patient family needs due to frailty, geographic challenges, transportation needs and support system.
  • Collaborated with multidisciplinary team to establish urgency criteria and bridge to TAVR for heart failure optimization for medical management.
  • Identified TAVR urgency criteria to promote patient safety and outcomes by ongoing surveillance for in and outpatient patient management by multiple daily rounds, post-discharge phone calls for wait list management.
  • Fostered positive patient journey's throughout the care trajectory evidenced by nurturing, compassionate and personalized centered patient care experience. Incorporated care integration with pastoral services, palliative care team for patient goals of care.
  • Coordinated over 30 services of care for TAVR patients to ensure quality outcomes faced by geriatric challenges in patients with valvular heart disease e.g. immobility, cognitive decline, polypharmacy, depression, deconditioned status, complex multiple co-morbidities, malnutrition, new diagnosis of cancer, oncology evaluations.
  • Executed collaborative interface network outreach with multiple medical, surgical services, LATC's VNA, referring hospitals and physicians.
  • Implemented innovative strategies to reduce length of stay e.g.: Advanced Heart Failure team collaboration, outpatient Infusion Center utilization. Patient discharges to designated Heart Failure specialized STR and LATC centers.
  • Cardiology unit progression rounds participation with unit managers, care coordination, nursing staff, for milestone assessment for length of stay status and delays.
  • Education enhancement of care team, nursing staff, care coordination regarding various domains for TAVR candidacy surgical AVR, Aortic Balloon Valvuloplasty, Cohort C status to ensure best practice processes on track.
  • Weekly participation of TAVR Leadership Team meetings for patient selection, options for access platforms and resource management.
  • Mitra Clip Program development collaboration with Structural Heart Team, nursing education staff inservices, pre, post order set development.

Research

  • Medtronic Core Valve Site Lead Research Coordinator for Pivotal, High Risk, Expanded Use, SURTAVI trials
  • Mitra Clip Coordinator for Abbott COAPT Trial
  • Dura Heart LVAD Mechanical Circulatory Support Trial

Awards

  • Nightingale Award for Nursing Excellence in Cardiology, Hartford Hospital (2005)
  • Marion White Nursing Leadership Award, Adult Nurse Practitioner Program, University of Connecticut (May 2001)

Publications

  • Adams DH, Popma JJ, Reardon MJ, Yakubov SJ, Coselli JS, Deeb GM, Gleason TG, Buchbinder M, Hermiller J Jr, Kleiman NS, Chetcuti S, Heiser J, Merhi W, Zorn G, Tadros P, Robinson N, Petrossian G, Hughes GC, Harrison JK, Conte J, Maini B, Mumtaz M, Chenoweth S, Oh JK; U.S. CoreValve Clinical Investigators. Mendes B, Collaborator. Transcatheter Aortic Valve Replacement with self expanding prosthesis. N Engl J Med. 2014 May 8;370(19):1790-8. doi: 10.1056/NEJMoa1400590. Epub 2014 Mar 29.
  • Popma JJ1, Adams DH2, Reardon MJ3, Yakubov SJ4, Kleiman NS3, Heimansohn D5, Hermiller JJr5, Hughes GC6, Harrison JK6, Coselli J7, Diez J7, Kafi A8, Schreiber T8, Gleason TG9, Conte J10, Buchbinder M11, Deeb GM12, Carabello B13, Serruys PW14, Chenoweth S15, Oh JK16; CoreValve United States Clinical Investigators Mendes B, Collaborator. Transcatheter aortic valve replacement using a self-expanding bioprosthesis in patients with severe aortic stenosis at extreme risk for surgery. J Am Coll Cardiol. 2014 May 20;63(19):1972-81. doi: 10.1016/j.jacc.2014.02.556. Epub 2014 Mar 19.
  • Gluck, J., Mendes, B., Wencker, D. Radojevic J. VLAD: A Novel Approach to EMS Education utilizing an Interactive VAD Medical Stimulator. The Journal of Heart and Lung Transplantation 2012-Volume 31-p 588.
  • Mendes, B, Roux, G. Phenomena of Inner Strength in Women Post Myocardial Infarction. Critical Care Nursing Quarterly: July/September 2010 - Volume 33 - Issue 3 - p 248-258.
  • Mendes, B. (2009). Healthcare Delivery. In Giroux & J. Halstead Issues and Trends in Nursing Essential Knowledge for Today and Tomorrow. (pp. 217-237). Boston: Jones and Bartlett.

Timeline

Structural HeartCoordinator

Boca Raton Regional Hospital
12.2015 - 06.2021

Structural Heart Program Coordinator

Boca Raton Regional Hospital
12.2015 - 06.2021

Structural Heart Program Coordinator

Hartford Hospital
01.2012 - 11.2015

Ventricular Assist Device Coordinator Nurse Practitioner

Hartford Hospital
01.2010 - 01.2012

Cardiac Catheterization Lab Nurse Practitioner

Hartford Hospital
01.2000 - 11.2015

Senior Cardiac Lab Nursing Supervisor

Hoag Memorial Medical Center
01.1991 - 01.1995

Cardiac Lab Manager

Saint Mary Medical Center
01.1986 - 01.1991

PhD in Nursing -

Rocky Mountain University

Nurse Practitioner Post-Master's Certificate -

University of Connecticut

Master of Science - Nursing

University of Phoenix

Bachelor of Science -

Saint Joseph's College

Diploma in Nursing -

Whidden Memorial Hospital School of Nursing