Beverly Paque
Green Bay
Summary
Customer Service Expert Have a Security License Have Education in Criminal Justice and Business Management Freight Experience Willing to relocate: Anywhere Authorized to work in the US for any employer
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Driver
Uber
Green Bay
05.2020 - Current
- Driving
- Customer Service
- Maintain vehicle
Cage Cashier
ONEIDA TRIBE OF INDIANS OF WISCONSIN
Green Bay
06.2023 - 09.2025
- Customer Service
- Use of Computer Programs
- Accountability of Money
- Money Transactions
- Use of 10 key Calculator
- Check and Credit card Transactions
Customer Service Representative
Humana
De Pere
07.2011 - 08.2012
- Multiple Screens
- Data-Entry
- Knowledge of Medical Terminology
- Team-Player
- Researching and Trouble-Shooting
Customer Service Representative
Oneida Tribe
Green Bay
07.2001 - 09.2009
- Proficient in Computers
- Team Player
- Researching
- Leadership Ability
- Use of Copy and Fax Machine
- Multiple Phone Line
Education
Bachelors in Criminal Justice and Management - Criminal Justice and Management
Concordia University
Green Bay, WIAssociate's degree - Supervisory Management
NWTC
Green Bay, WISkills
- Research
- Customer service
- Leadership
- Communication skills
- Delivery Driver Experience
- Route driving
- Microsoft Word
- Shuttle driving
- Phone etiquette
- Cash handling
- Cash register
- Cashiering
- Supervising experience
- Guest services
- Microsoft Outlook
- Medical Records
- Restaurant experience
- Microsoft Office
- Typing
- Driving
- Data entry
- Medical terminology
- Bus Driving
- Negotiation
- 10 key calculator
- Security
- Commercial driving
- Customer support
- Medical records
- Computer operation
Certification
- Driver's License, Valid
- Private Security License, 04/25 to 08/26
Additional Information - Skills Summary
10+ years, 5 years, 5 years, 3 years
Timeline
Cage Cashier
ONEIDA TRIBE OF INDIANS OF WISCONSIN
06.2023 - 09.2025
Driver
Uber
05.2020 - Current
Customer Service Representative
Humana
07.2011 - 08.2012
Customer Service Representative
Oneida Tribe
07.2001 - 09.2009
Bachelors in Criminal Justice and Management - Criminal Justice and Management
Concordia University
Associate's degree - Supervisory Management
NWTC