Beverly Degree-Parence
Charlotte,NC
Summary
Decisive leader strategic problem solver with excellent communication skills planning abilities. Years of experience's customer service & food service leadership Versatile Manager, adept at taking on routine & complex difficult challenges with a resourceful & creative approach.
Overview
19
19
years of professional experience
Work History
Baking Processing Operator
Snyder's-Lance
Charlotte, NC
09.2021 - Current
- Enhanced production efficiency by monitoring and adjusting machine settings according to product specifications
- Documented production data accurately, facilitating analysis of trends and identification of potential improvements.
- Coordinated closely with quality control personnel, ensuring all processed products met company standards .
- Exceeded production targets consistently by prioritizing tasks and maintaining focus on key objectives
Inbound Receiver
Burlington
Charlotte, NC
02.2021 - 07.2021
- Enhanced inventory accuracy by diligently receiving, counting, and verifying inbound shipments.
- Streamlined warehouse operations for efficiency by organizing and distributing received items.
- Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day
Warehouse Worker
Amazon
Charlotte NC
09.2020 - 06.2021
- Reduced order processing times with streamlined picking, packing, and shipping procedure.
- Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
- Consistently lifted materials weighing as much as 50 pounds
Dietary Supervisor
Compass Group Management
Charlotte NC
08.2019 - 04.2020
- Increased employee retention through effective training, mentoring, and performance evaluations of dietary staff members.
- Enhanced kitchen efficiency by streamlining meal preparation processes and introducing time-saving techniques.
- Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs
Baker
Harris Teeter
Charlotte NC
08.2016 - 08.2019
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
Customer Service Representative
First Contact/iQor
Charlotte NC
04.2005 - 05.2012
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled100 escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Some College (No Degree) -
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
Kings Mountain High School
Kings Mountain, NC06.1985
Skills
- Machine Troubleshooting
- Equipment Operation
- Relationship Building
- Troubleshooting
- Critical Thinking
Timeline
Baking Processing Operator
Snyder's-Lance
09.2021 - Current
Inbound Receiver
Burlington
02.2021 - 07.2021
Warehouse Worker
Amazon
09.2020 - 06.2021
Dietary Supervisor
Compass Group Management
08.2019 - 04.2020
Baker
Harris Teeter
08.2016 - 08.2019
Customer Service Representative
First Contact/iQor
04.2005 - 05.2012
Some College (No Degree) -
Central Piedmont Community College
High School Diploma -
Kings Mountain High School