Beverly Pelham
Calumet Park,IL
Summary
Accomplished Contract Manager with a proven track record at Illinois Central School Bus, enhancing operational efficiencies and fostering client relationships. Expert in negotiation and staff management, I've driven significant improvements in safety protocols and cost control. My leadership has directly contributed to sustained company growth and heightened employee relations.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Contract Manager
Illinois Central School Bus
08.2020 - Current
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Monitored daily operations of the location.
- Oversee weekly and yearly budget, payroll, accounts payable, accounts receivable.
- Provide guidance over the safety department to help enforce safety throughout the company
- Oversee onboarding of new hired employees
- Provide guidance over the dispatch department to assist with scheduling and control hours
Contract Manager
Illinois Central School Bus
08.2008 - 08.2020
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Manage daily operations: routing, safety, etc
- Oversee weekly and yearly budgeting, payroll and billing
Operations Manager
Cook Illinois Corporation-Chicago School Transit
08.2004 - 08.2008
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Interacted well with customers to build connections and nurture relationships.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Manager
Cook Illinois Corporation=Chicago School Transit
09.1994 - 08.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment
- Developed strong working relationships with staff and customers to provide a positive working environment.
- Reported directly to Operation Manager.
- Scheduled employees for shifts.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
School Bus Driver
Cook Illinois Corporation-Chicago School Transit
08.1990 - 09.1994
- Drove bus along assigned route, picking up students.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Supervised students during loading, unloading and on bus.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Created and enforced bus rules and kept expectations posted.
Education
Bachelor of Science - Business Management & Computer Information
National Louis University
Chicago, IL06.1998
Minor Degree of Science in Anthropology - Cultures
National Louis University
Chicago, IL06.1998
Associate of Science - Accounting
Taylor Business Institute
Chicago, IL02.1995
Skills
- Cost control
- Records and database management
- Dispute resolution
- Account management support
- Time management
- Company representation
- Contract pricing
- Employees Relations
- Negotiation
- Staff management
- Operational improvements
- Policy and procedure modification
- Regulatory compliance
Certification
- 3rd Party Tester for the State of Illinois
Timeline
Contract Manager
Illinois Central School Bus
08.2020 - Current
Contract Manager
Illinois Central School Bus
08.2008 - 08.2020
Operations Manager
Cook Illinois Corporation-Chicago School Transit
08.2004 - 08.2008
Assistant Manager
Cook Illinois Corporation=Chicago School Transit
09.1994 - 08.2004
School Bus Driver
Cook Illinois Corporation-Chicago School Transit
08.1990 - 09.1994
- 3rd Party Tester for the State of Illinois
Bachelor of Science - Business Management & Computer Information
National Louis University
Minor Degree of Science in Anthropology - Cultures
National Louis University
Associate of Science - Accounting
Taylor Business Institute
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