BEVERLY RODRIGUEZ‑ALICEA
Waterbury
Summary
Operations leader with experience at Amazon and the U.S. Army National Guard. Known for managing teams of 50–120 associates, developing talent, and improving performance through data‑informed decision‑making. Bilingual in English and Spanish with a foundation in health sciences; committed to building inclusive, safe, and high‑performing environments. Eager to bring front‑line leadership perspective to graduate‑level business study and contribute to a collaborative cohort.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Combat Medic (68W) Specialist (E-4)
U.S. Army National Guard
Danbury
09.2024 - Current
- Provide emergency medical care in training and operational environments; maintain readiness in trauma care, patient assessment, and life‑saving interventions.
- Ensure unit medical readiness via screenings, documentation, and health services.
- Serve as platoon guide for a platoon‑sized element (20–100 soldiers), coordinating accountability, formations, and time‑sensitive tasking to support unit discipline and readiness.
- Assist with administrative and training documentation to meet organizational standards.
Area Operations Manager
Amazon
Danbury
06.2023 - Current
- Lead 50–120 associates to meet daily safety, quality, and productivity goals; set expectations and hold teams accountable through clear metrics and coaching.
- Analyze throughput, defects, and labor metrics to identify gaps and implement corrective action plans; drive continuous improvement across shifts.
- Conduct operational risk assessments and ensure compliance with safety standards and fair policy application.
- Provide targeted 1:1 coaching, performance feedback, and recognition to strengthen engagement and retention.
- Partner with HR and senior leadership on onboarding, investigations, and workforce planning.
Process Assistant
Amazon
Danbury
04.2021 - 06.2023
- Trained and mentored associates in indirect roles, expanding cross‑functional capability and promotion readiness.
- Managed audits, labor tracking, and workflow adjustments to maintain service levels and compliance.
- Supported planning and performance management beyond immediate area responsibilities; facilitated continuous‑improvement feedback loops.
- Assisted with hiring, new‑hire training, and performance reviews to strengthen talent development.
Fulfillment Associate
Amazon
Danbury
04.2020 - 04.2021
- Maintained inventory accuracy through audits and root‑cause problem solving on the floor.
- Tracked productivity and escalated barriers to keep operations on plan; resolved workflow issues collaboratively.
Education
Bachelor of Science - Health Science (Allied Health Concentration)
Southern Connecticut State University
New Haven, CT 09.2019 - 08.2023
Skills
- Leadership & Team Development
- Coaching & Performance Management
- Workforce Planning
- Employee Relations & Investigations
- Safety & Compliance
- Operational Risk Analysis
- Data‑Driven Decision‑Making
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Nationally Registered Emergency Medical Technician (EMT)
- Youth Mental Health First Aid (USA)
- CPR/AED
- First Aid
Timeline
Combat Medic (68W) Specialist (E-4)
U.S. Army National Guard
09.2024 - Current
Area Operations Manager
Amazon
06.2023 - Current
Process Assistant
Amazon
04.2021 - 06.2023
Fulfillment Associate
Amazon
04.2020 - 04.2021
Bachelor of Science - Health Science (Allied Health Concentration)
Southern Connecticut State University
09.2019 - 08.2023