BEVERLY ROSENBERGER
Viola,DE
Summary
Dynamic public safety professional with extensive experience at Bayhealth Hospital, excelling in emergency response and conflict resolution. Proven ability to monitor surveillance systems and document incidents effectively, ensuring safety and compliance. Recognized for strong situational awareness and de-escalation strategies, contributing to a secure environment for patients and staff.
Overview
17
17
years of professional experience
Work History
Public Safety Officer
BAYHEALTH HOSPITAL
01.2020 - 04.2026
- Protected life and property across Bayhealth campuses by actively observing and reporting suspicious behavior and activity to prevent incidents.
- Responded promptly to emergency situations, providing assistance and support to both patients and visitors who were aggravated, agitated, or violent.
- Conducted regular patrols to identify and address potential safety hazards.
- Coordinated with fellow officers through effective radio communications to ensure consistent safety coverage during patrols.
- Used metal detectors, wands, cameras, and other screening devices to enhance safety for patients, staff, and visitors.
- Partnered with medical staff to address and resolve patient safety concerns, enhancing overall security and care within the facility.
- Communicated effectively with law enforcement during security-related incidents.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses and handcuff training.
- Achieved IAHSS Basic level certification to enhance security skills.
Security Dispatch Administrator
ALLIED UNIVERSAL
11.2012 - 01.2019
- Company Overview: PBF Energy/Delaware City Refinery LLC
- Led dispatch team and trained new staff on procedures and systems to ensure operational readiness.
- Monitored real-time operations for optimal resource allocation and response efficiency.
- Maintained accurate records of dispatch activities and personnel assignments.
- Conduct weekly emergency procedure drills.
- Managed incoming calls and routed them to appropriate departments promptly.
- Communicated with clients to confirm service requirements and expectations.
- Completed ICS-100 and ICS-200 courses, along with NIMS-700 and NIMS-800 training to enhance emergency response skills.
- Completed numerous Independent Study Courses through FEMA.
Security Officer
ASSET PROTECTION ASSOCIATES
10.2010 - 12.2010
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations while maintaining a visible presence around the property.
- Investigated suspicious persons or vehicles on premises and contacted appropriate authorities.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Field Supervisor
ALLIED BARTON SECURITY SERVICES
, Philadelphia Region
04.2010 - 10.2010
- Supervised daily security operations across various client sites.
- Coordinated communication between security teams and client management.
- Addressed and resolved conflicts or incidents efficiently on-site.
- Conducted regular site inspections to ensure compliance with security standards.
- Maintained detailed reports of incidents, activities, and staff performance.
Security Officer
ALLIED BARTON SECURITY SERVICES
02.2009 - 04.2010
- Monitored premises, ensuring safety and security for employees and visitors through proactive observation.
- Conducted regular patrols to identify potential hazards and prevent incidents.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted investigations of suspicious persons or vehicles on premises and notified appropriate authorities.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Completed incident reports, documenting security or loss prevention incidents for accurate record-keeping and analysis.
- Maintained detailed logs of daily activities, incidents, and observations for reporting.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
Bachelor of Science -
Millersville University of Pennsylvania
Millersville, PA06-1999
Skills
- Emergency preparedness
- Incident documentation
- Surveillance monitoring
- Situational awareness
- Critical thinking
- De-escalation strategies
- Conflict resolution
- Multitasking
Timeline
Public Safety Officer
BAYHEALTH HOSPITAL
01.2020 - 04.2026
Security Dispatch Administrator
ALLIED UNIVERSAL
11.2012 - 01.2019
Security Officer
ASSET PROTECTION ASSOCIATES
10.2010 - 12.2010
Field Supervisor
ALLIED BARTON SECURITY SERVICES
04.2010 - 10.2010
Security Officer
ALLIED BARTON SECURITY SERVICES
02.2009 - 04.2010
Bachelor of Science -
Millersville University of Pennsylvania