Beverly Vest
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Majestic Healthcare, excelling in project management and team leadership. Adept at optimizing processes and enhancing customer service, I foster collaboration and drive operational efficiency. My strong analytical skills and positive attitude contribute to achieving organizational goals and improving team performance.
Overview
2026
2026
years of professional experience
Work History
Majestic Healthcare
Activity Professional Winter Growth
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Environmental Services Supervisor
Arthur Cleaning Services
Greenfield IN
01.2012 - Current
- Supervised daily cleaning operations ensuring adherence to safety and sanitation standards.
- Trained staff on proper cleaning techniques and use of equipment for optimal performance.
- Implemented quality control measures to maintain high cleanliness standards across facilities.
- Coordinated schedules and workflows to maximize efficiency and meet client expectations.
- Developed training materials enhancing team knowledge of best practices in environmental services.
- Led initiatives to reduce waste and promote sustainable cleaning practices within the organization.
- Collaborated with management to streamline processes improving overall operational effectiveness.
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Implemented sustainable practices that reduced the environmental impact of facility operations, such as recycling initiatives and energy-saving measures.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Led training in sanitation and cleaning practices.
- Stored chemicals in compliance with Name regulations.
Magnolia Trails Director
Sonida
Indianapolis, IN
03.2024 - 01.2026
- Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
- Led cross-functional teams to streamline processes, resulting in improved service delivery and customer satisfaction.
- Oversaw budget management and resource allocation, ensuring alignment with organizational objectives and financial goals.
- Mentored senior management on best practices for performance improvement and team development strategies.
- Analyzed market trends to inform strategic planning, positioning organization for competitive advantage.
- Facilitated executive meetings to drive decision-making on key business initiatives and operational challenges.
- Established KPIs to measure project success, enhancing accountability and performance tracking across teams.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Environmental Services Housekeeper
Eli Lilly
Greenfield IN
01.2002 - 03.2012
- Maintained cleanliness and sanitation standards in designated areas, ensuring compliance with health regulations.
- Utilized specialized cleaning equipment and chemicals to effectively remove contaminants and maintain hygiene.
- Assisted team members in organizing cleaning schedules for efficient workflow and coverage.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
- Trained new staff on safety protocols and proper use of cleaning tools to ensure effective performance.
- Collaborated with management to improve cleaning procedures, enhancing overall operational efficiency.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Cleaned elevators, glass, and planters in public areas.
- Documented and reported necessary facility and building repairs observed.
- Operated electronic backpack vacuums and floor sweepers.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Operated buffers and burnishers to clean and polish floors.
Residential House Cleaner
Own Business
Greenfield IN
05.1990 - 03.2012
- Delivered thorough cleaning services in residential properties, ensuring high standards of cleanliness and organization.
- Managed scheduling and logistics for multiple client appointments, optimizing workflow and time management.
- Utilized eco-friendly cleaning products to enhance sustainability efforts while maintaining client satisfaction.
- Developed customized cleaning plans based on individual client needs and preferences, increasing service personalization.
- Trained new employees on best practices for cleaning techniques, safety protocols, and equipment usage.
- Fostered strong relationships with clients through consistent communication and responsiveness to feedback, enhancing customer loyalty.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Adhered to professional house cleaning checklist.
- Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
- Exceeded client expectations to garner future services.
- Collected payment for services rendered and provided client with billing receipts.
- Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
Dementia Practitioner
NCCDP
Indianapolis, IN02.2024
Associate of Science - Applied Economics
Ivy Tech Community College of Indiana
Indianapolis, IN06.2013
Associate of Science - Activity Director
Activity Director
Indianapolis, IN03.2006
Skills
Data analysis
Project management
Customer service
Budget management
Team leadership
Market research
Strategic planning
Risk assessment
Process optimization
Compliance regulation
Vendor management
Inventory control
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Calm under pressure
Active listening
Problem resolution
Verbal communication
Relationship building
Timeline
Magnolia Trails Director
Sonida
03.2024 - 01.2026
Environmental Services Supervisor
Arthur Cleaning Services
01.2012 - Current
Environmental Services Housekeeper
Eli Lilly
01.2002 - 03.2012
Residential House Cleaner
Own Business
05.1990 - 03.2012
Majestic Healthcare
Activity Professional Winter Growth
Dementia Practitioner
NCCDP
Associate of Science - Applied Economics
Ivy Tech Community College of Indiana
Associate of Science - Activity Director
Activity Director