Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Rchard Dale

Summary

Dynamic Healthcare Economics Analyst and Process Improvement Consultant with a proven track record at HealthSmart and Aetna. Excelled in data analysis, market research, and leading cross-functional teams to drive process enhancements, achieving significant efficiency improvements. Skilled in SQL programming and fostering team collaboration, I championed initiatives that reduced waste by over 20%, showcasing strong analytical thinking and leadership.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Healthcare Economics Analyst

HealthSmart
10.2014 - 03.2025
  • Improved data accuracy by analyzing datasets and identifying discrepancies.
  • Conducted research and compiled reports for enhancing business strategies.
  • Enhanced decision-making with detailed analysis of market trends.
  • Developed data models, optimizing forecasting efforts and resource allocation.
  • Collaborated with cross-functional teams for delivering actionable insights.
  • Supported management with comprehensive reports and data visualization.
  • Improved reporting accuracy with consistent data validation and cleansing.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced report accuracy, conducting thorough data audits on regular basis.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Process Improvement Consultant

Aetna
06.1996 - 02.2012
  • Collaborated with external consultants to gain insights into industry trends and best practices in process improvement.
  • Designed custom training programs to educate employees on new processes, ensuring smooth transitions during periods of change.
  • Reduced operational costs with thorough analysis of current procedures and recommending cost-effective solutions.
  • Provided expert guidance on best practices in business process management, setting the standard for excellence throughout the organization.
  • Improved process efficiency by identifying and addressing bottlenecks in workflows.
  • Increased profitability by developing and implementing strategies for process improvement initiatives.
  • Identified opportunities for automation, leading to increased efficiency and reduced manual labor needs within various departments.
  • Served as a change agent, promoting adoption of new processes and tools among team members and stakeholders alike.
  • Implemented Six Sigma methodologies for data-driven decision-making and ongoing process optimization.
  • Led cross-functional teams in executing process improvement projects, fostering a culture of continuous improvement across the organization.
  • Evaluated technology solutions to support improved processes, making recommendations based on compatibility with existing systems and potential return on investment.
  • Facilitated collaboration between departments to ensure seamless integration of optimized processes.
  • Analyzed workflow data to pinpoint inefficiencies and develop targeted solutions for improving overall performance.
  • Managed project timelines and budgets effectively, ensuring the successful completion of process improvement initiatives within designated timeframes and resource constraints.
  • Conducted root cause analyses to identify areas for targeted process improvements, resulting in reduced waste and downtime.
  • Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
  • Implemented lean production methods to reduce waste by [Number]%.
  • Mentored and coached Six Sigma Green Belts in lean manufacturing and continuous improvement processes.
  • Championed new Lean strategies, framework and project elements to drive multidisciplinary growth and process overhaul.
  • Drove implementation of formal Six Sigma program resulting in [Number]% reduction of process and product variations.
  • Developed Continuous Improvement/Lean production training programs for onsite implementation.

Education

Bachelor of Arts - History

University of Texas At Arlington
Arlington, TX
12-2010

Skills

  • Data analysis
  • Market research
  • Trend forecasting
  • Report generation
  • Problem solving
  • Process improvement
  • Database management
  • Competitor analysis
  • Process optimization
  • Quantitative analysis
  • Qualitative analysis
  • Data interpretation
  • Data validation
  • Data mining
  • Data integration
  • Data warehousing
  • Forecast modeling
  • Project coordination
  • Data reporting
  • Operational analysis
  • Strategic analysis
  • Business analytics
  • Trend analysis
  • Analytical thinking
  • Microsoft office
  • MS Excel
  • Team collaboration and leadership
  • Attention to detail
  • Documentation and reporting
  • Project management
  • Excel proficiency
  • Critical thinking
  • Data research and validation
  • Decision-making
  • Process improvements
  • Data processing
  • SQL and databases
  • Root-cause analysis
  • Issue identification
  • SQL programming
  • Data modeling
  • Statistic analysis
  • Data integrity assurance
  • Big data analytics

Certification

  • Six Sigma Certification


Interests

  • Strategy Games
  • Reading
  • Crafting and DIY Projects
  • Avid Reader
  • Camping
  • Genealogy

Timeline

Healthcare Economics Analyst

HealthSmart
10.2014 - 03.2025

Process Improvement Consultant

Aetna
06.1996 - 02.2012

Bachelor of Arts - History

University of Texas At Arlington
Rchard Dale