Megan Homer
Newton,NC
Summary
Adept Certified Pharmacy Technician with a proven track record at Healthsmart Pharmacy - Newton, showcasing exceptional customer service and problem-solving skills. Expert in drug storage procedures and HIPAA compliance, significantly enhancing pharmacy operations. Demonstrated ability to streamline claims processing and improve patient satisfaction, contributing to a consistent increase in peripheral sales.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Healthsmart Pharmacy - Newton
09.2022 - Current
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
Medical Village Pharmacy
07.2018 - 01.2021
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Measured and counted medications to dispense for prescriptions.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
Abeka Christian Academy (Homeschool)
Newton, NC05.2015
Skills
- Patient confidentiality
- Drug storage procedures
- Pharmacist support
- Problem-solving skills
- Advanced math skills
- HIPAA
- Manual and automated medication dispensing
- Pharmacy operations
- Attention to detail
- Filling prescriptions
- Stocking medications
- Time management
- Insurance billing
- Customer service
Timeline
Certified Pharmacy Technician
Healthsmart Pharmacy - Newton
09.2022 - Current
Certified Pharmacy Technician
Medical Village Pharmacy
07.2018 - 01.2021
High School Diploma -
Abeka Christian Academy (Homeschool)
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