Versatile social worker well-versed in crisis and case management. Proactive and understanding individual committed to serving disadvantaged individuals, and emancipated youth. Delivering high-quality work within tight deadlines. Dedicated to improving lives of clients by offering effective solutions, and eager to secure entry-level management position.
Overview
8
8
years of professional experience
Work History
Shift Lead, Independent Living Specialist
Advantage Family Outreach & Foster Care
02.2023 - Current
Provide direct supervision to teenage children aging out of the foster system
Provide skills related but not limited to independent living, education, and employment
Working directly with youth to build treatment plans and monthly progress reports written to ODJFS and CARF specifications
Maintain and complete correct incident reports, medication logs, and other essential records associated with youth's care while completing the treatment program
Work and communicate with multiple organizations including children services, juvenile court, school staff, medical personnel, and other supports for the child
Coordinate visitation with family members as applicable
Ensure children attend all medical, mental health, and school related appointments and keep accurate records
Ensure children follow structured schedules pertaining to independent living
Advocate, support, and mentor children into becoming successful adults.
Server/Cook
Applebee's Grill + Bar
01.2022 - Current
Greet and seat guests according to management specifications
Memorize menu and specials information
Adhere to sanitation, safety, and alcohol beverage control
Prepare ingredients according to recipes
Attend details and presentations, and place/expedite orders.
Customer Care
Marco Photo Services Inc.
02.2020 - 08.2020
Assisted clients needing to troubleshoot on a project for their photography printed orders
Managed time for projects to be delivered by a set date
Used problem solving skills in various company programs to assure quality products for clients.
Enforcement Officer
BGSU Parking Services
08.2016 - 08.2018
Enforced parking regulations for Bowling Green State University
Worked alongside law enforcement for vehicle immobilization and towing
Provided customer service to students and staff including permit sales
Operated a university vehicle and maintained BGSU
Practiced communication skills with university police and dispatch.
Student Leader
Chapman Learning Community
01.2016 - 01.2018
Assisted with planning social events and volunteer opportunities for Chapman Learning Community at BGSU
Mentored Chapman Learning Community freshman in their volunteer work throughout Bowling Green and its surrounding areas
Worked closely with advisors and staff to coordinate new programs and learning experiences within the learning community
Presented in front of large groups including the Learning Community Symposium in the fall semester of 2016.
Long Term Care Specialist, Summer Internship
The Area Agency on Aging
05.2016 - 05.2017
Contacted and networked with social service agencies, and AAA District 5 staff as needed to coordinate services for clients
Maintained current documentation of work activities in PIMS, Microsoft Word, Excel, and client filing according to AAA 5, and ODA specifications
Completed the central referral process according to established procedures
Completed the new enrollment procedure according to ODA and Medicaid specifications
Contacted clients as required.
Education
Bachelor of Arts - Applied Psychology
The Ohio State University
Columbus, OH
12.2020
Bachelor of Arts - Applied Psychology
Bowling Green State University
Bowling Green, OH
05.2019
High School Diploma -
Shelby High School
Shelby, OH
05.2015
Skills
Decision-making capabilities
Employee Training
Documentation skills
Behavioral Management
Social Skills Development
Report Writing
Crisis Management and Prevention
Critical Thinking
Volunteer And Community Involvement
Camp Invention Counselor, summers of 2012-2014
Juvenile Residential Center of Northwest Ohio, fall 2015
Wednesday Night Live Community Dinner, spring 2016
The Cocoon Domestic Violence Shelter, 01/01/17-05/01/17
Other Skills And Qualities
Highly dependable and able to perform duties with minimal supervision.
Proficient in Microsoft Office (Word, Excel, Powerpoint)
Years of experience in customer service over many fields.
Specialized courses in professional writing and entrepreneurship.
Professional Development
Speaker at BGSU's Learning Community Symposium, 11/01/16
Social Enterprise Conference, Harvard University, 03/01/16
References
Christian Powers, 419-494-4981
Kyrstin James, 614-649-4243
Kim Yetzer, 419-563-5512
Meghan Wagner, 330-801-2838
Timeline
Shift Lead, Independent Living Specialist
Advantage Family Outreach & Foster Care
02.2023 - Current
Server/Cook
Applebee's Grill + Bar
01.2022 - Current
Customer Care
Marco Photo Services Inc.
02.2020 - 08.2020
Enforcement Officer
BGSU Parking Services
08.2016 - 08.2018
Long Term Care Specialist, Summer Internship
The Area Agency on Aging
05.2016 - 05.2017
Student Leader
Chapman Learning Community
01.2016 - 01.2018
Bachelor of Arts - Applied Psychology
The Ohio State University
Bachelor of Arts - Applied Psychology
Bowling Green State University
High School Diploma -
Shelby High School
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