Reliable Shift Leader with 2 years in operations. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
2
2
years of professional experience
Work History
Shift Lead/Event Lead/Operations Assistant
Ohio State University
08.2022 - 05.2024
Supervised employees and oversaw quality compliance with company standards
Responsible for setting up and tearing down conference rooms and events
Acted as a customer service resource for clients
Managed specialized shifts with more complex setups in some of the larger banquet halls
Trained and mentored new employees to maximize team performance
Education
Bachelor of Science - Applied Personal Finance
Texas Tech University
Lubbock, TX
08.2024 - Current
Skills
Decision-making capabilities
Customer service focus
Employee Training
Guest service
Conflict Resolution
Workplace Safety
Operations Monitoring
Operations Management
Staff Training and Development
Activities
Global Circles Participant, 11/2022, Compared and contrasted the use of technology from country to country. Conversed with global participants from Asia, Africa, and Europe. Focused on topics such as censorship, media, and regulations.
Awards
Graduated with honors as well as sum cum laude honors
Received AP scholars’ honors
Global Scholars Certificate
Deans List
Projects
CAD designer, Olentangy High school, 01/2017, 05/2017, Designed engineering tables using CAD software for Olentangy high school. Collaborated with four colleagues for different aspects of the table build.
Languages
Urdu
Professional Working
Timeline
Bachelor of Science - Applied Personal Finance
Texas Tech University
08.2024 - Current
Shift Lead/Event Lead/Operations Assistant
Ohio State University
08.2022 - 05.2024
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