Pricsila Gonzalez
San Bernardino,California
Summary
Motivated Social Services Assistant with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Dedicated to forming trusting relationships and advocating for best interest of clients. Multitasks effectively under demanding loads and prioritizes work to accomplish challenging objectives. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Social Worker Assistant/Shift Lead
County Of Riverside DPSS
08.2023 - Current
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted patients with personal care, social interaction and emotional support.
- Developed strong relationships with residents, fostering trust and open communication.
- Contributed to effective team communication by participating in staff meetings and sharing relevant information about resident needs or updates within the facility.
- Maintained a safe, clean, and organized environment for group home residents by performing housekeeping tasks.
- Organized and provided medication at set times.
- Assisted individuals with daily living activities to improve their independence and overall quality of life.
- Documented daily progress notes, tracking resident milestones and reporting any concerns promptly to supervisors or case managers as needed.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved clients complaints and issues
- Created scheduling by using efficient software tools and organizational systems such as microsoft excel
- Monitored inventory, and submitted a request for the materials needed.
- Improved overall workflow efficiency by collaborating with team members to establish priorities
Apartment Manager
Bernadette Manor
11.2023 - Current
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from 25 tenants and reconciling monthly accounts payable and receivable.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Maintained a clean apartment complex
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Identified areas in need of improvement within common spaces and implemented upgrades that benefited overall community satisfaction.
- Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
- Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
- Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.
Education
High School Diploma -
Sultana High School
Hesperia, CA05.2020
Associate of Applied Science -
Victor Valley College
Victorville, CA12.2024
Skills
- Strong Communication Skills
- Property Inspections
- Mental Health Support
- Patient Support
- Decision-making Capabilities
- Customer Service Focus
- Team Motivation
- Critical Thinker
- Active Listener
- Time Management
Certification
- CPR Certified
- Crisis Intervention and De-escaltion Trained
- Narcan Trained
- Active Shooter Trained
Languages
Spanish
Native or Bilingual
Timeline
Apartment Manager
Bernadette Manor
11.2023 - Current
Social Worker Assistant/Shift Lead
County Of Riverside DPSS
08.2023 - Current
High School Diploma -
Sultana High School
Associate of Applied Science -
Victor Valley College
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