Beverly Wright
Portsmouth,VA
Summary
Knowledgeable Dispatcher with 13 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls. Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.
Overview
3
3
years of professional experience
Work History
Local Dispatcher
Stewart Moving & Storage
Portsmouth, VA
11.2022 - Current
- Dispatch drivers every morning
- Coordinated daily routes and scheduled drivers to ensure timely delivery of goods.
- make sure all paperwork is correct with correct address and information.
- schedule SIT deliveries
- Set up and manage all SIT shipments
- make sure all pre approvals are in
- manage drivers/crew while out on each job
- Provide daily updates to TSP's & the base
- get all pre approvals for including shuttles,Crates & Bulky items
- Updated records of driver locations, delays, and cancellations.
- Monitored traffic conditions and made adjustments to routes as needed.
- Communicated with customers regarding delivery status, delays, and other issues.
- Resolved conflicts between drivers, customers, and vendors in a professional manner.
Dispatch Support
Windspeedlogistics
Suffolk, VA
09.2020 - 06.2022
- Coordinated daily routes and scheduled drivers to ensure timely delivery of goods.
- Monitored traffic conditions and made adjustments to routes as needed.
- Communicated with customers regarding delivery status, delays, and other issues.
- Resolved conflicts between drivers, customers, and vendors in a professional manner.
- Put all new orders into the system
- prepare files for billing
Education
High School Diploma -
Gloucester High School
Gloucester, VA06-2001
Skills
- Weather Monitoring
- GPS Navigation
- Service Coordination
- Fleet Management
- Outlook
- GTL systems
- Communication
Timeline
Local Dispatcher
Stewart Moving & Storage
11.2022 - Current
Dispatch Support
Windspeedlogistics
09.2020 - 06.2022
High School Diploma -
Gloucester High School
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