Summary
Overview
Work History
Education
Skills
Timeline
55
Beverly A. Blake

Beverly A. Blake

Cleveland,United States

Summary

Experienced Loan Support Analyst with a strong background in loan closing and commercial lending. Proficient in reviewing loan documents, coordinating closings, and ensuring accuracy in all lending processes. Skilled at analyzing financial data, conducting risk assessments, and providing support to loan officers to ensure successful loan transactions. Detail-oriented with excellent organizational skills and demonstrated expertise in efficiently managing loan files and documentation. Ready to contribute to a dynamic lending team with a commitment to delivering high-quality service and compliance in all loan operations.

Overview

27
27
years of professional experience

Work History

Loan Support Analyst, Small Business Lending

PNC Bank
08.2021 - 12.2023
  • Processed an average of 161 loans per year to on-time closing (i.e., small business, commercial real estate, and vehicle)
  • Conducted comprehensive reviews of loan transactions and related documentation for completeness and accuracy, ensuring compliance with credit policies, guidelines, and regulations
  • Communicated effectively with borrowers via phone and email to gather required documents, clarify information, discuss timelines and determine closing dates, and address any concerns or questions
  • Collaborated closely with relationship managers, underwriters, and external partners in due diligence by requesting and obtaining documentation for closing requirements, such as flood determinations, title insurance commitments, liability and property insurance certificates, environmental reports, real estate appraisals, payoff letters, lien reconciliations, SBA mortgage subordination agreements, UCC searches, and good standing certificates
  • Tracked the timely receipt of outstanding due diligence items; coordinated issue resolutions, resolving 100% of issues ahead of deadlines; achieving a 30% reduction in delays and enhancing project efficiency
  • Prepared final loan package for underwriter review and funding process, ensuring all necessary documentation is accurately compiled and funding is calculated correctly.

Paycheck Protection Program

PNC Bank
01.2021 - 08.2021
  • Managed and processed loan applications for the Paycheck Protection Program, ensuring compliance with program guidelines and deadlines.

Workflow Coordinator, Risk Participations

PNC Bank
11.2017 - 12.2020
  • Processed 150-250 participation notices per day, accurately entered customer data, and electronically routed documentation to loan analysts, ultimately improving departmental efficiency by 15%
  • Identified and corrected data entry errors, collaborating with loan analysts and supervisors to resolve discrepancies; improved data accuracy by 25% and reduced processing time by 15%
  • Implemented efficiency improvements in risk participation procedures by creating a coding manual, which reduced coding errors and processing time and increased productivity.

Database Specialist, Graduate Medical Education

Cleveland Clinic Foundation
08.1994 - 04.2015
  • Analyzed data daily to improve data integrity, resulting in the faster generation of ad hoc reports because of spending less time researching missing data
  • Analyzed and drove structural changes in the database that increased the efficiency and accuracy of demographic and statistical data reporting
  • Collaborated with database programmer to develop new reports and forms and implement solutions that streamlined the data entry process
  • Delivered in-depth technical support and training on database best practices, resulting in a 30% reduction in support tickets and a 20% improvement in user productivity
  • Diagnosed and resolved hardware and software issues across 10+ departmental devices monthly, maintaining detailed logs and achieving a 95% issue resolution rate within 24 hours.

Education

Associates in Legal Secretary -

Dyke College
Cleveland, Ohio
05.1976

Skills

  • Ability to Meet Deadlines
  • Adobe Acrobat
  • Analytical Skills
  • Attention to Detail
  • Customer Oriented Mindset
  • Customer Service
  • Documentation Drafting
  • Due Diligence
  • Loan Documents
  • Loan Processing
  • Microsoft Word, Excel, and Outlook Proficiency
  • Real Estate Lending
  • Online Databases
  • Problem-Solving
  • Remote Work (100%)
  • Strong Organization Skills
  • Strong Verbal & Written Communications
  • Task & Solutions Oriented
  • Team Collaboration

Timeline

Loan Support Analyst, Small Business Lending

PNC Bank
08.2021 - 12.2023

Paycheck Protection Program

PNC Bank
01.2021 - 08.2021

Workflow Coordinator, Risk Participations

PNC Bank
11.2017 - 12.2020

Database Specialist, Graduate Medical Education

Cleveland Clinic Foundation
08.1994 - 04.2015

Associates in Legal Secretary -

Dyke College

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Beverly A. Blake