Bevin Lee
Charlestown,NH
Summary
Versatile Billing Coordinator bringing 7 years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.
Overview
7
7
years of professional experience
Work History
Billing Coordinator
Springfield Hospital
08.2017 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Facilitated smooth transitions during organizational changes by effectively training new team members on billing procedures and best practices.
- Updated documentation, reports, and spreadsheets with financial information.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Increased revenue by looking into what providers missed on their encounter forms.
- Entered CPT and DX codes into our system.
Education
GED -
Fall Mountain Regional High School
Langdon, NH06.1996
Skills
- Deadline-oriented
- File Management
- Recordkeeping
- Insurance Verification
- HIPAA Compliance
- Medical coding knowledge
- Customer service support
- Deadline Adherence
- Correspondence
- Data entry proficiency
Timeline
Billing Coordinator
Springfield Hospital
08.2017 - Current
GED -
Fall Mountain Regional High School
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