BEVY BLACKMAN

Former business owner and meticulous bookkeeper, finance, and accounting professional with over20+ years of experience. Was the face of the company and acquired excellent customer service, and relation skills along the way. Now pursuing a career in which my skills will be both resourceful and embraced in a team environment. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities.

• Manage customer accounts, ensuring satisfaction and timely response to inquiries.
• Process payments and verify accounts, maintaining financial accuracy.
• Resolved customer inquiries promptly via multiple channels, fostering strong relationships and enhancing overall satisfaction with services.
• Achieved consistent call quality and response time, enhancing customer experience.
• Utilized effective communication to address inquiries, fostering trust and clarity.
• Resolved complex issues promptly, leading to improved customer retention.
• Enhanced team collaboration, contributing to overall service excellence.
• Managed operations across finance, and marketing, ensuring smooth daily business functions.
• Enhanced profitability by analyzing financial reports and adjusting strategies for income growth.
• Resolved customer complaints promptly, gathering data to inform effective solutions.
• Manage and maintain bookkeeping by performing AP & AR, invoicing, credit card and cash payments, payroll through Quickbooks.
• Meticulously managed daily operations, ensuring efficient resource allocation, timely project completion, and adherence to quality standards.