Bexy Marrero Gonzalez
Hialeah,FL
Summary
Looking for a job opportunity. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
3
3
years of professional experience
Work History
Eurocraft Ind
Costumer Service
Medley, FL
01.2024 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Taco Bell of America
Service Champions(part Time)
Hialeah, FL
11.2023 - 05.2024
Customer Service Representative
Matrix Auto Sales
Miami, FL
10.2021 - 12.2023
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions
- Answered and directed incoming calls using multi-line telephone system
- Transcribed tapes and notes from meetings into prescribed formats.
Education
Bachelor of Science in Teacher Education -
Universidad Tunas
06.2016
Skills
- Customer Service
- Needs Assessment
- High-Energy Attitude
- Computer Skills
Additional Information
MS Office, Microsoft Exchange, Microsoft Office, reschedule appointments, confirm appointments, order documents., Remained calm and professional in stressful circumstances and effectively diffused tense situations., Kept records of customer interactions or transactions, thoroughly recording details of inquiries., Engaged in conversation with customers to understand needs, resolve issues and answer product questions., Answered and directed incoming calls using multi-line telephone system., Transcribed tapes and notes from meetings into prescribed formats.
Timeline
Eurocraft Ind
Costumer Service
01.2024 - 05.2024
Taco Bell of America
Service Champions(part Time)
11.2023 - 05.2024
Customer Service Representative
Matrix Auto Sales
10.2021 - 12.2023
Bachelor of Science in Teacher Education -
Universidad Tunas