Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beyonce Gordon

Lakewood,NJ

Summary

Dedicated and compassionate Certified Nursing Assistant (CNA) with experience in healthcare, hospitality, and customer service. Skilled in dementia care, patient documentation, ADL and, with proficiency in healthcare software such as PointClickCare. Passionate about providing quality patient care and enhancing the well-being of those in need.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Ocean Care Services
08.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Receptionist

Quality Inn Hotel
01.2022 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Hampton Inn and Suites

Housekeeping
01.2021 - 12.2021

• Provided excellent customer service to hotel guests.

• Managed housekeeping duties and ensured a clean, welcoming environment.

Server

Rickos Jamaican Restaurant
06.2019 - 12.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Rockville High School
06.2019

Skills

  • Excellent time management and team work
  • Vital signs monitoring
  • Compassion and empathy
  • Proficient in dementia care
  • Skilled in healthcare software (PointClickCare)
  • Strong communication and customer service skills

Certification

Nursing aide

Timeline

CNA

Ocean Care Services
08.2023 - Current

Receptionist

Quality Inn Hotel
01.2022 - 06.2023

Hampton Inn and Suites

Housekeeping
01.2021 - 12.2021

Server

Rickos Jamaican Restaurant
06.2019 - 12.2020

High School Diploma -

Rockville High School
Beyonce Gordon