Sherri Veach
Livonia,MO
Summary
Accomplished CNA at Schuyler Co Nursing Home, renowned for compassionate communication and advanced clinical documentation. Enhanced patient care through effective team collaboration and problem-solving, achieving a 20% improvement in resident satisfaction. Proficient in vital signs monitoring and emergency response, consistently delivering high-quality support and fostering a positive healing environment.
Overview
13
13
years of professional experience
Work History
CNA
Schuyler Co Nursing Home
Queen City, MO
01.2026 - Current
- Assisted with daily living activities, ensuring comfort and safety of residents.
- Monitored vital signs, documenting changes for nursing staff review.
- Communicated effectively with team members to coordinate resident care plans.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Supported a positive environment through compassionate interactions with residents and families.
- Trained new staff on proper caregiving techniques and organizational policies.
- Implemented infection control protocols to enhance resident health outcomes.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Production Worker
Kraft Heinz
Kirksville, MO
02.2023 - 12.2025
- Operated machinery to produce high-quality food products in compliance with safety regulations.
- Monitored production lines, ensuring optimal performance and minimizing downtime through proactive maintenance.
- Collaborated with team members to improve workflow efficiency, enhancing overall production output.
- Conducted quality inspections on finished products, ensuring adherence to company standards and specifications.
- Assisted in training new employees on operational procedures and safety protocols within the production environment.
- Implemented process improvements that reduced waste and enhanced product consistency across shifts.
- Maintained accurate inventory records of raw materials and finished goods for efficient operations management.
- Participated in daily meetings to discuss production goals, challenges, and strategies for continuous improvement.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Ensured timely delivery of products by coordinating effectively with logistics team.
- Increased team morale, leading safety training sessions.
- Facilitated training for junior production workers, improving overall team skill levels.
Service Advisor
Walmart Lube
Kirksville, MO
12.2021 - 04.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in scheduling appointments and managing workflow for efficient service delivery.
- Educated customers on vehicle maintenance services and recommended appropriate solutions.
- Collaborated with technicians to ensure accurate diagnoses and timely repairs.
- Maintained organized records of services performed, ensuring compliance with safety standards.
- Streamlined communication between customers and service teams to enhance overall satisfaction.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Auto Body Shop Manager
Self Employed Services
St. Petersburg, FL
10.2015 - 06.2019
- Managed daily operations of auto body shop, ensuring efficient workflow and high-quality service delivery.
- Oversaw team performance, providing mentorship and training to enhance skills and improve productivity.
- Implemented process improvements that reduced turnaround time for repairs while maintaining quality standards.
- Developed and maintained relationships with suppliers to secure necessary parts and materials at competitive prices.
- Coordinated scheduling of repair jobs, optimizing use of resources and maximizing throughput.
- Conducted regular inspections to ensure compliance with safety regulations and industry standards.
- Evaluated customer feedback to refine service offerings and enhance overall client satisfaction.
- Analyzed financial reports to inform budgeting decisions and drive profitability initiatives in the shop operations.
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
- Maximized use of available space by reorganizing the shop layout for increased productivity.
- Piloted new software systems that streamlined administrative tasks such as invoicing and record-keeping, ultimately saving time and reducing errors.
- Increased overall profitability through effective cost control measures, such as managing inventory and reducing waste materials.
- Negotiated favorable contracts with suppliers, resulting in lower costs for parts and materials without sacrificing quality.
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
- Maintained an orderly workspace by enforcing cleanliness routines among staff members leading to improved workflow.
- Improved customer satisfaction by implementing new communication methods between technicians and clients.
- Reduced average repair time with thorough monitoring of workflow and technician performance.
- Collaborated with marketing efforts to promote the auto body shop''s services within the local community, driving increased foot traffic and business growth.
- Implemented a comprehensive safety program to reduce workplace accidents and maintain compliance with industry regulations.
- Established rigorous quality control standards to ensure consistent delivery of high-quality repairs for all customers.
- Expanded service offerings to include specialized repairs, attracting a wider range of clientele and increasing revenue streams.
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Coordinated and supervised Number shop and field service technicians and assigned tasks and work orders.
- Developed strong relations and partnerships with Type vendors and insurance companies to facilitate productive business dealings.
- Removed dents, filled in cracks, and painted car exteriors to restore appearance and condition.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Automotive Technician
Camelback Ford
Phoenix, AZ
09.2013 - 10.2015
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools.
- Executed routine maintenance tasks, ensuring vehicle safety and reliability for customers.
- Collaborated with service advisors to prioritize repair orders based on urgency and customer needs.
- Trained junior technicians on best practices for troubleshooting and repair techniques.
- Enhanced workflow efficiency by implementing streamlined processes in the service department.
- Conducted thorough inspections of vehicles, identifying potential problems before they escalated.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Education
Engineering Mechanics
UTI
Avondale, AZGED -
Indian Hills Community College
Ottumwa, IA04.2010
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Emotional support
Patient transfers
Complex Problem-solving
Emergency response
Clinical documentation
Medication administration
Wound care
Problem-solving
Multitasking and organization
Critical thinking
Team collaboration
Active listening
Flexibility and adaptability
Engine repair
Preventive Maintenance
Brake systems
Mechanical systems
Tire services
Diagnostics
Auto and engine repair
Welding and fabrication
Gasket and seal replacements
Belt and hose replacements
Workplace safety
Fluid exchanges
Automotive diagnostics
Fuel systems
Problem diagnosis
Vehicle test drives
Vehicle inspections
Equipment diagnostics
Suspension systems
Filter replacements
Documentation and reporting
Customer service
Inventory management
Grease and lubricant application
Systems troubleshooting
Work order management
Safety management
Electrical systems
Exhaust systems
Technical aptitude
Power steering repair
Battery services
Safety procedures
Wheel alignment
Defective parts disassembly
Clutch repair
Performance tuning
Detailing and cleaning
Electrical system rewiring
Quality assurance
Drive train systems
Recordkeeping
Equipment inspection and testing
Component repairs
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Computer skills
Organizational skills
Calm under pressure
Organization and time management
Decision-making
Problem resolution
Verbal communication
Timeline
CNA
Schuyler Co Nursing Home
01.2026 - Current
Production Worker
Kraft Heinz
02.2023 - 12.2025
Service Advisor
Walmart Lube
12.2021 - 04.2022
Auto Body Shop Manager
Self Employed Services
10.2015 - 06.2019
Automotive Technician
Camelback Ford
09.2013 - 10.2015
Engineering Mechanics
UTI
GED -
Indian Hills Community College