Beyonce Johnson
Chicago,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Sweedish Medical Center
Chicago, Illinois
09.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Patient Transporter
University of Chicago Hospital
Chicago, IL
11.2020 - 09.2022
- Greeted and assisted patients in wheelchairs to their appointments.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained cleanliness of transport vehicles and equipment.
- Checked all medical documents for accuracy prior to transporting patients.
Home Health Care Provider
Help at Home
Chicago, IL
06.2019 - 11.2021
- Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
- Developed individualized care plans for each patient based on needs assessment.
- Maintained accurate records of patient assessments, treatments, medications, and changes in condition.
- Administered prescribed medications according to physician orders while documenting dosage amounts and times taken.
Cashier
Target
Chicago, IL
01.2018 - 05.2020
- Greeted customers and provided exceptional customer service.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Perspectives Chater Schools Joslin Campus
Chicago, IL03-2019
Skills
- Outgoing Personality
- Excellent communication skills
- Strong organization skills
- Leadership
- Time management
- Reliable and trustworthy
- Critical Thinking
- Work ethic
- Team building
- Punctual
Timeline
Front Desk Receptionist
Sweedish Medical Center
09.2022 - Current
Patient Transporter
University of Chicago Hospital
11.2020 - 09.2022
Home Health Care Provider
Help at Home
06.2019 - 11.2021
Cashier
Target
01.2018 - 05.2020
High School Diploma -
Perspectives Chater Schools Joslin Campus
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