Beyonce' McCoy
Encompass Health Rehabilitation Hospital
Fort Worth,TX
Summary
- Dedicated and compassionate healthcare professional with more than 3 years of combined experience in clinical laboratory operations, medical assisting, and patient-centered care and CNA duties. Skilled in specimen collection, phlebotomy, diagnostic testing, EHR documentation, and medication administration support. Demonstrates commitment to evidence-based nursing care, infection-control compliance, and interdisciplinary teamwork. Currently pursuing a Bachelor of Science in Nursing (BSN, RN) with clinical rotations in Medical-Surgical and Mental Health nursing. Core Strengths:
- Clinical Testing
- Phlebotomy
- Patient Care
- Nursing Fundamentals
- Medication Administration
- Lab Safety
- HIPAA Compliance
- EHR Systems (Epic, LIS)
- Time Management
- Team Collaboration
1
Language
1
Certificate
5
Years of experience
Work History
Rehab Nursing Technician
5 Months- Assisted nursing staff with patient care and rehabilitation activities to enhance recovery processes.
- Monitored vital signs and reported changes to ensure patient safety and effective treatment plans.
- Facilitated therapeutic exercises under supervision, promoting mobility and independence for patients.
- Documented patient progress accurately in electronic health records, ensuring compliance with healthcare regulations.
- Collaborated with interdisciplinary team members to develop individualized care plans tailored to patient needs.
- Implemented infection control measures to maintain a safe environment for patients and staff alike.
- Assisted patients in maintaining personal hygiene by providing bathing, grooming, dressing, toileting, and other self-care services as needed.
- Enhanced patient recovery by providing compassionate and attentive care tailored to individual needs.
- Educated family members on proper techniques for assisting their loved ones during the rehabilitation process to ensure continued success at home postdischarge.
- Ensured a clean and safe environment by adhering to infection control measures such as proper handwashing techniques and regular sanitation of equipment surfaces.
- Promoted a culture of continuous improvement by participating in ongoing education, training, and professional development opportunities related to rehabilitation practices.
Specimen Technician I
1 Year- Received, verified, and processed biological specimens (blood, urine, swabs) for accurate diagnostic testing.
- Maintained sample integrity through precise labeling, secure storage, and safe transport.
- Document results in the Laboratory Information System (LIS) and communicate discrepancies to providers.
- Ensured compliance with OSHA, CLIA, and infection-control protocols to uphold laboratory standards.
- Conducted quality control checks to maintain specimen integrity and compliance with standards.
- Processed and labeled specimens accurately to ensure proper identification and tracking.
- Collaborated with clinical staff to resolve discrepancies and improve workflow efficiency.
- Trained new team members on specimen handling procedures and safety protocols.
- Implemented process improvements that reduced turnaround time for specimen processing.
- Monitored inventory levels of supplies and materials, coordinating timely replenishment as needed.
Medical Assistant / NCT / Preceptor
1 Year 6 Months- Administered vital signs, injections, X-rays, and medications under provider supervision to ensure patient safety and care.
- Performed vital signs, injections, X-rays, and medication administration under provider supervision.
- Conducted urine drug screens and assisted in minor procedures.
- Coordinated scheduling, managed supply inventory, and maintained EHR documentation to streamline clinic operations.
Medical Assistant (Externship & Employment)
3 Months- Conducted phlebotomy, urine and hair drug screens, and point-of-care testing (dipsticks, vision exams) to ensure accurate diagnostics.
- Provided pre- and post-procedure patient education and support to enhance patient understanding and comfort.
- Maintained proper sample handling and adherence to infection-control standards to promote patient safety.
Provider Services Advocate, Medicare Part B
8 Months- Guided providers and beneficiaries through Medicare eligibility, billing, and prior authorization processes to ensure compliance and understanding.
- Achieved 95% first-call resolution rate by conducting research and coordinating with multiple departments to address inquiries effectively.
- Ensured confidentiality of member information by following HIPAA guidelines in accordance with HIPAA guidelines.
Customer Service Representative (Texas Unemployment)
1 Year 1 Month- Guided claimants through unemployment applications and verified accounts to ensure accurate processing.
- Managed high-volume calls from diverse populations while maintaining professionalism and empathy.
- Documented and escalated unresolved cases according to policy to facilitate timely resolutions.
Education
Bachelor of Science in Nursing - BSN, RN
- In Progress
- Completed: Fundamentals of Nursing, Health Assessment, Medical-Surgical Nursing I&II, Mental Health Nursing, Pharmacology I&II, Community Health, Evidence Based Practice I,II,III, Ethics & Legal Standards I,II,III, Leadership I&II
- Current Courses: Pediatrics, Maternal Health, and Leadership III
- Clinicals Completed: Foundations clinical at Prairie Estates in Frisco, Texas , Med Surg I clinical Encompass Health Rehabilitation Hospital in Bedford, Texas, Mental Health clinical at Millwood Hospital in Arlington, Texas, Community Health clinical at Vogel in Dallas, Texas, Med Surg II clinical at Crescent hospital in Lancaster, texas, Pediatrics clinical at Healthcare for Kids in Keller,Texas, and Maternal Health clinical at Texas Health Resources Dallas, Texas.
Medical Assistant Certificate - Medical Assistant
NRCMA #220441
Associate of Arts - Liberal Arts
High School Diploma
National Honor Society
BETA Club
Skills
Patient Care Techniques
Rehabilitation Techniques
Vital signs monitoring
Electronic Health Records
EHR (Epic
Cerner)
HIPAA/OSHA Compliance
Patient safety
Quality Assurance
Mobility Support
Therapeutic communication
Patient Engagement
Clinical judgment
Microsoft Office Suite
Ethical standards
Accomplishments
Student Nurses Association
Certification
- Nationally Registered Certified Medical Assistant (NRCMA) – Valid Through 02/2026
- Basic Life Support (BLS) – Valid Through 09/2026
- Federal Drug Screen Collector – Certified 02/2023
- Psychemedics Sample Collector – Certified 02/2023
Languages
English
Full Professional
Timeline
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
03.2026 - Current
Specimen Technician I
Quest Diagnostics
03.2025 - 03.2026
Medical Assistant / NCT / Preceptor
Texas Health Resources
05.2023 - 11.2024
Medical Assistant (Externship & Employment)
Lyrad Health
02.2023 - 05.2023
Provider Services Advocate, Medicare Part B
Novitas Solutions
06.2022 - 02.2023
Customer Service Representative (Texas Unemployment)
One Support
04.2021 - 05.2022
Arizona College of Nursing
Bachelor of Science in Nursing from BSN, RN
Concorde Career College
Medical Assistant Certificate from Medical Assistant
East Central Community College
Associate of Arts from Liberal Arts
Forest High School
High School Diploma