BEZALEM FISSEHA
Streamwood,Illinois
Summary
Compassionate certified nursing assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Alden Park Strathmoor
Rockford, IL
02.2023 - 10.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Cashier/Inventory Auditor
Menards
Rockford, IL
09.2021 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Welcomed customers, offering assistance to help find store items.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained detailed documentation concerning all aspects of inventory management activities.
- Identified obsolete or excess stock items, recommending disposal or re-allocation as appropriate.
- Organized goods for easy access and transportation.
Education
Associate of Arts - Clinical Laboratory Technology
Elgin Community College
Elgin, ILSkills
- Compassionate communication
- Maintaining confidentiality
- Vital signs monitoring
- Patient Care
- Feeding Assistance
- Compassion and Empathy
- Patient-focused care
- Assisting with personal grooming
- Bedside manner
- Range of motion exercises
- CNA Certification
- First Aid Certification
- Patient Positioning
- Cash Register Operation
- Payment Processing
- ID Verification
- Returns processing
- Cash Handling
- Customer Assistance
- Customer Service
- Staff Training
- Credit and cash transactions
- Inventory Control
- Time management skills
- Work Ethic and Integrity
- Reliability and punctuality
- Inventory Stocking
- Honest and Dependable
Certification
- certification on nurse assistance (CNA)
- first aid certification
Timeline
CNA
Alden Park Strathmoor
02.2023 - 10.2023
Cashier/Inventory Auditor
Menards
09.2021 - 02.2023
Associate of Arts - Clinical Laboratory Technology
Elgin Community College
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