Bezawit Wodaj
Euless
Summary
Dynamic professional with unique technical expertise developed in fast-paced, hands-on environments, specializing in the diagnostics and maintenance of complex systems. Proven ability to identify and resolve issues efficiently, utilizing strong analytical and problem-solving skills to enhance operational performance. Eager to transition into a new field, offering valuable technical experience and a steadfast commitment to continuous improvement and innovation. Prepared to contribute to a forward-thinking team that values adaptability and excellence.
Overview
1
1
year of professional experience
Work History
Sales Associate
Duty Free Americas
05.2025 - 07.2025
- Provided exceptional customer service by engaging with customers and giving them a unique shopping experience.
- Provided customer support, creating positive shopping experiences and resolving technical/payment issues.
- Managed and troubleshot POS systems to ensure smooth transaction processing and user experience.
- Maintain the store presentation standards and supporting visual merchandising
Cashier
McAlister's Deli
07.2024 - 03.2025
- Configured, monitored, and supported POS terminals to optimize transaction workflows and resolve technical issues.
- Trained new team members on POS system operations and best practices for handling customer transactions.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
Education
Bachelor's degree - Information Systems
University of Texas at Arlington
Arlington, TX05.2028
Skills
- Technical: POS Systems, Data analysis, Customer support systems, Microsoft Office Suites, Software/hardware troubleshooting, Remote desktop software
- Professional: Leadership, Organizational skills, Public Speaking, teamwork, collaboration, customer service
- Languages: English, Amharic, Spanish
Timeline
Sales Associate
Duty Free Americas
05.2025 - 07.2025
Cashier
McAlister's Deli
07.2024 - 03.2025
Bachelor's degree - Information Systems
University of Texas at Arlington