Your Name

• Assist clients with symptom management and recovery by modeling wellness, personal responsibility, self-advocacy and hopefulness through the sharing of his or her story.
• Help other providers to better understand and empathize with each client's unique experience and perceptions.
• Provide guidance and encouragement to clients to actively participate in their own recovery.
• Teach clients self-advocacy skills.
• Promote personal growth and development with mental health issues.
• Assist, teach, and support clients regarding activities of daily living, vocational skills, housing access, maintaining financial supports, and building support networks.
• Organize and lead individual and group social and recreational activities and provide other opportunities to practice social skills.
• Link clients to other external sources of help when needed.
• Attend and participate in team meetings and supervision meetings.

Provided supervision for multiple associates when required. Repair hardware (windows and mac) for new or existing clients.

Built client relations through knowledge of product, services and honesty.

Repaired software related issues for new or existing clients.

Identified malware and virus' and remove them through the assistance certified software.

Performed maintenance, on-site setup, removal of adware/trial version software, optimization of storage space and processors.

Provided tech support over the phone or on-site for new or existing clients and resolve the problem in a timely manner.

Provide sales support to new or existing clients to help upgrade software, hardware or purchase new work station.

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
• Stocked, replenished, and organized inventory to keep store merchandise fresh.
• Improved customer service feedback scores through outstanding service.
• Drove sales using upselling and cross-selling strategies.
• Maintained attractive merchandise displays to maximize purchases.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Removed expired and overripe items to provide freshest options and eliminate health risks.

• Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
• Supported lead mechanic by completing routine repair work, changing tires, and replacing batteries.
• Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
• Inspected and test drove vehicles before returning to customers.
• Efficiently completed repair orders to meet factory standards.
• Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers.
• Assessed suspension systems to determine wear and replace components, providing smoother ride.
• Performed routine maintenance functions on diesel equipment, forklifts and trailing equipment.