Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gage Ethridge

Roseville ,Michigan

Summary

A curious mind with a desire to help people.

Curated a team of professionals to provide stellar service

Former Theatre Teacher Veteran of over 5 years

Invented new store protocols to ensure the safety of employees and customers during Covid-19 Pandemic

Overview

9
9
years of professional experience

Work History

Dispatcher

Navarre Transport
09.2023 - 10.2024
  • Preplanned and Organized routes for disabled Veterans to make their medical appointments on time.
  • Directed dispatching, routing, and tracking of a dozen fleet vehicles.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Communicated with drivers and personnel to coordinate timely pickups and drop offs of Veterans.
  • Coordinated with several different VA offices to ensure fluidity and efficiency in transport

Manager and Head Electronic Repair Technician

Ubreakifix
09.2019 - 07.2023
  • Repair and troubleshoot a variety of electronic components, systems, and subsystems
  • Utilize specialized diagnostic equipment to identify and repair faults
  • Maintain detailed records of repairs and parts used
  • Handle warranty repairs and service requests
  • Proven ability to lead, train and mentor junior technician
  • Manage the day-to-day operations of the electronics repair department, including supervising a team of technicians
  • Develop and implement efficient repair processes and procedures to improve productivity and reduce costs
  • Developed and implemented comprehensive training program for new technicians
  • Established quality control procedures to ensure repair accuracy and customer satisfaction
  • Managed inventory of repair parts and tools, ensuring costeffective usage

Geico

Customer Service Car Insurance Agent
02.2017 - 09.2019
  • Assisted customers with inquiries, concerns, and complaints about products and services
  • Responded to customer inquiries and complaints in a timely and professional manner
  • Developed and maintained relationships with customers to ensure customer loyalty and satisfaction
  • Maintained a thorough knowledge of products and services

Emergency Medical Technician

Affordable Transport Incorporated
01.2016 - 01.2017
  • Provided emergency medical care for patients in a variety of settings, including inhome, onsite, and inhospital
  • Assisted in the transport of patients on stretchers and in ambulances
  • Assured that all medical and safety protocols were followed during patient care
  • Monitored vital signs, including blood pressure, heart rate, and oxygen levels
  • Provided patient comfort and reassurance during transport and medical procedures
  • Managed medical supplies and equipment to ensure proper functioning
  • Maintained accurate patient records and medical reports

Education

Emergency Medical Sciences

Polk State College
Lakeland, Florida
07-2015

Skills

  • Communicating Complicated Tasks
  • Handle High Stress Environments
  • Strong General Communicator
  • Empathetic
  • Out of the Box Thinker
  • Excellent Writer
  • Supportive

Timeline

Dispatcher

Navarre Transport
09.2023 - 10.2024

Manager and Head Electronic Repair Technician

Ubreakifix
09.2019 - 07.2023

Geico

Customer Service Car Insurance Agent
02.2017 - 09.2019

Emergency Medical Technician

Affordable Transport Incorporated
01.2016 - 01.2017

Emergency Medical Sciences

Polk State College

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Gage Ethridge