CODY FORD
Fedex Express
13
years of professional experience
Dynamic and dependable professional with four years of experience as a Ramp Agent at FedEx Express, excelling in cargo handling and team leadership. Proven track record of ensuring timely operations and enhancing customer satisfaction through effective problem-solving and safety adherence. Proven track record of being a part of having the highest LQI at the IND hub multiple times. Recognized for attention to detail and commitment to maintaining high standards in fast-paced environments. Experience of working my way up at a majority of the jobs I have been at. Seven years of leadership experience. Looking to excel my career.
Work History
Ramp Agent
4 Years 8 Months- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
- In charge of the operation as a whole. Making sure all flights and truck routes get out on time.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Delivery Driver
3 Years 4 Months- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Lead Delivery Driver
1 Year 9 Months- Oversaw daily delivery operations, ensuring timely and accurate order fulfillment.
- Trained and mentored new drivers on safety protocols and efficient routing techniques.
- Implemented process improvements that enhanced delivery efficiency and reduced costs.
- Managed logistics coordination, optimizing routes to maximize fuel efficiency and minimize delays.
- Loaded trucks efficiently for the delivery route
- Delivered packages in a timely manner to houses.
Lead Fire Restoration Driver
1 Year- Ensured all clothes and linens were taken from home of fires, floods, tornadoes, etc. to our warehouse to be properly cleaned
- Make sure everything thing was organized and accounted for and stored until customer was read for return.
- Ensured that all items were restored and returned to customer
- Handled all paper work between company and customer
- Ensured timely delivery of laundry to customers, maintaining high service standards.
- Managed vehicle maintenance and inspections to ensure safety and reliability.
- Navigated routes efficiently, optimizing delivery schedules for maximum productivity.
- Assisted in training new drivers on company policies and delivery procedures.
Team Lead
2 Years- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Mentored team members, enhancing skills and promoting a collaborative work environment.
- Implemented process improvements that increased operational efficiency and reduced service time.
- Conducted regular training sessions on safety protocols and customer service best practices.
Education
No Degree - Sports Management
- I did a full year of course work from August 2015 to May 2016 learning about sports management with a minor in business learning about how to manage and coordinate to run a proper company.
- I tested to be placed into their highest math class
No Degree - Logistics And Supply Chain Management
- I did a full year of course work from August 2018 to May 2019 learning about the logistics and supply chain management field. I learned how to manage logistics and supply chain management and how important they are in the world today.
- I tested out of their highest math class
High School Diploma
- 3.2 GPA
- Ranked 99th out of 250 in class
- A top math student
- Band student
Skills
Problem-solving
Loading and unloading
Ramp service
Heavy lifting
Cargo handling
Corporate Policies
OSHA Regulations
Hazardous Material Processing
Flight Safety
Growth Development
Employee Mentoring
Team Building
Collaboration
Coaching
Root Cause Analysis
Purple Promise
Continuous Improvement Process
QDM Principles
People
Service
Profit
AOD Guidelines
Attention to Detail
Compliance
Organized
Time Restraints
Team Driven
Customer Service
Project Planning
Group Speaking
Weight and Balance
Confidentiality
Community Service
Integrity
Training
Scheduling
Discipline/Reward
Complete Tasks with Minimal Supervision
Excel
Powerpoint
Effective Communication
Timeline
Ramp Agent
Fedex Express
02.2022 - CurrentRead More
Delivery Driver
LaserShip
10.2018 - 02.2022Read More
Lead Delivery Driver
Greenbean Delivery
01.2017 - 10.2018Read More
Lead Fire Restoration Driver
Milto Cleaners
01.2016 - 01.2017Read More
Team Lead
Brads Carwash
01.2014 - 01.2016Read More
GREENWOOD COMMUNITY HIGHSCHOOL
High School Diploma
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Ivy Tech
No Degree from Logistics And Supply Chain Management
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IUPUI
No Degree from Sports Management
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