Sheniqua Jackson
Dallas,TX
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospice Certified Medical Assistant
Faith Presbyterian Hospice
10.2024 - Current
- Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
- Monitored vital signs and reported changes in patient condition to nursing staff, ensuring timely medical intervention when necessary.
- Managed symptoms effectively through appropriate administration of prescribed medications under nurse supervision.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Followed directions of licensed nurses to administer medications and treatments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Offered companionship and emotional support to both patients and families, fostering positive relationships during difficult times.
Youth Care Worker
Endeavors
05.2021 - Current
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Ensured proper medication administration for individuals under my care according to doctors'' orders.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Patient Care Technician/Mental Health Technician
Encompass Health Rehabilitation Hospitals
05.2019 - 12.2021
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
- Managed crisis situations effectively, ensuring safety of all involved.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Supported patient confidentiality in accordance with HIPAA regulations.
Certified Phlebotomist Technician
Crescent Medical Center
08.2018 - 09.2021
- Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
- Conducted routine equipment maintenance checks, ensuring accurate and efficient blood collection processes.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed laboratory tests to assist physicians in diagnosis.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Addressed questions and concerns to educate patients on collection process and procedures.
Education
High School Diploma -
New Beginners Preparatory Academy
04.2009
Certificate - Phlebotomy
Cedar Valley College
10.2007
Certificate - Phlebotomy Externship
Texas Oncology
08.2007
Certificate - Certified Nursing Assistant
K.W Healthcare Vocational School
01.2006
Certificate - Academic Basic Training
El Centro College
10.2005
Skills
- Critical thinking capacity
- HIPAA compliance
- Emergency response training
- Recording vital signs
- End-of-life care
- Specimen collection
- Responding to emergencies
- Complex Problem-solving
- Behavior management
- Trauma-informed care
- Crisis intervention
Certification
•Tier 2 Federal Clearance
• CPR/BLS certified
•Child Abuse and Neglect Central Registry Cleared
• IS – 100. C • IS – 700. B • IS – 200. C • IS – 800. D
- Certified Nurses Assistant
- OSHA 30
- OSHA 40
- Phlebotomy
Timeline
Hospice Certified Medical Assistant
Faith Presbyterian Hospice
10.2024 - Current
Youth Care Worker
Endeavors
05.2021 - Current
Patient Care Technician/Mental Health Technician
Encompass Health Rehabilitation Hospitals
05.2019 - 12.2021
Certified Phlebotomist Technician
Crescent Medical Center
08.2018 - 09.2021
Certificate - Phlebotomy
Cedar Valley College
Certificate - Phlebotomy Externship
Texas Oncology
Certificate - Certified Nursing Assistant
K.W Healthcare Vocational School
Certificate - Academic Basic Training
El Centro College
High School Diploma -
New Beginners Preparatory Academy
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