Dedicated IT and Networking professional with a history of meeting company goals utilizing consistent and organized practices, skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Senior Business Associate
Pyramid IT Solutions Pvt.Ltd
04.2021 - 07.2022
Achieved current position through exceptional task completion, maintaining a 100% success rate
Demonstrated proficiency in IT processes, enhancing productivity and securing significant contracts
Facilitated seamless onboarding and training, ensuring operational efficiency and high customer satisfaction
Stay updated on industry advancements, incorporating updates into operational strategies
Contribute to strategic decision-making through intricate financial modeling for potential acquisitions.
Developed comprehensive training programs, resulting in improved employee skillsets and increased productivity.
Business Associate
Pyramid IT Solutions Pvt.Ltd
06.2018 - 03.2021
Initiated improvements to internal document control procedures, displaying proactive leadership and dedication to continuous enhancement, leading to a notable 20% boost in accessibility to vital information
Managed calls and documentation for key client projects with efficiency, shouldering 70% of the workload, reinforcing reliability and contributing to a substantial 15% increase in project efficiency
Demonstrated meticulous attention to detail in organizing both physical and digital information, ensuring precise categorization and prompt delivery, optimizing information management with 100% accuracy
Employed proactive sales skills by actively pursuing leads via telephone, establishing rapport with key decision-makers, and securing meetings with potential clients, resulting in a significant 30% increase in client engagement and fostering valuable industry connections.
Education
Bachelor of Science - Computer Science and Engineering
Aditya Engineering College
AP, India
Master of Science - Management Information System
Robert Morris University
Pittsburgh, PA
10.2024
Skills
Networking
SQL
IT system diagnosis
Technical solutions development
Research project management
Database management software
Python
MS Office suite
Manual testing
Timeline
Senior Business Associate
Pyramid IT Solutions Pvt.Ltd
04.2021 - 07.2022
Business Associate
Pyramid IT Solutions Pvt.Ltd
06.2018 - 03.2021
Bachelor of Science - Computer Science and Engineering
Registered Nurse - New Graduate at Allegheny Health Network Emergency DepartmentRegistered Nurse - New Graduate at Allegheny Health Network Emergency Department